Patient Services Representative I
Children's Hospital Los Angeles (CHLA)
Schedule: Monday-Friday, 8hr shifts. Start time can be 7:30am-8:30am. The location for this position is at our offices on Wilshire and Vermont. Purpose Statement/Position Summary: The Patient Services Representative I provides patient-families with a positive experience at CHLA by performing clerical tasks primarily associated with answering incoming calls, registration, and patient check-in/out procedures, collection of patient co-pay or deductibles, scheduling and verifying patient appointments. The Behavioral Health Outpatient administrative team is responsible for ensuring patients can easily access behavioral health services and receive a positive experience throughout their care journey. This role is essential to maintaining efficient clinic workflows, supporting providers, and helping patients navigate access to behavioral health services. Minimum Qualifications/Work Experience Required: One year experience in customer service, preferably in a medical front office setting. Basic knowledge of computers, filing and organizational skills required. Ability to deal effectively with the public. Preferred: Bilingual English/Spanish. Education/Licensure/Certifications: High school diploma or GED required. #J-18808-Ljbffr Children's Hospital Los Angeles (CHLA)
Vacancy posted 1 day ago
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