Engagement Manager
THORNDALE PARTNERS
DETAILS: ENGAGEMENT MANAGER- AGENTIC AI
Title : Engagement Manager- Agentic Ai
Compensation : DOE -
Location : Cleveland OH
OVERVIEW: ENGAGEMENT MANAGER- AGENTIC AI
Thorndale Partners is seeking an Engagement Manager to act as the primary client-facing lead and product thinking authority on assigned engagements. You will own the client relationship from discovery through delivery, serving as additional product resource to define, shape, and steward the product vision. This role spans two equally important domains: product strategy and engagement operations. You will operate with the autonomy and accountability of a business owner, ensuring engagements remain healthy, deliverables meet high standards, and development teams have clear direction.
RESPONSIBILITIES: ENGAGEMENT MANAGER- AGENTIC AI
MINIMUM REQUIREMENTS: ENGAGEMENT MANAGER- AGENTIC AI
Your trusted talent acquisition partner working to provide a premium experience to both job seekers and hiring managers.
Please visit our Website to learn more and follow us on LinkedIn .
Title : Engagement Manager- Agentic Ai
Compensation : DOE -
Location : Cleveland OH
OVERVIEW: ENGAGEMENT MANAGER- AGENTIC AI
Thorndale Partners is seeking an Engagement Manager to act as the primary client-facing lead and product thinking authority on assigned engagements. You will own the client relationship from discovery through delivery, serving as additional product resource to define, shape, and steward the product vision. This role spans two equally important domains: product strategy and engagement operations. You will operate with the autonomy and accountability of a business owner, ensuring engagements remain healthy, deliverables meet high standards, and development teams have clear direction.
RESPONSIBILITIES: ENGAGEMENT MANAGER- AGENTIC AI
- Lead product discovery, including stakeholder interviews, user journey mapping, requirements gathering, and assumption testing.
- Act as a co-creator alongside clients by running ideation sessions, challenging initial assumptions, and translating business goals into actionable product direction.
- Define scope, document feature priorities, and establish measurable success criteria prior to development.
- Maintain the product backlog, making prioritization decisions based on user value, technical constraints, and business objectives.
- Ensure every decision made during development aligns with the established product vision.
- Serve as the primary point of contact for clients, communicating trade-offs honestly and setting clear expectations.
- Plan work and needed resources, facilitate client demos and retrospectives, and monitor budget health in real time.
- Work closely with the technical lead to ensure the development team has clear, prioritized work at all times.
- Perform quality reviews against the defined product vision to serve as a final check before deliverables reach the client.
- Contribute to internal delivery practices by identifying process gaps, suggesting improvements, and maintaining consistency.
MINIMUM REQUIREMENTS: ENGAGEMENT MANAGER- AGENTIC AI
- Proven experience owning client engagements or products end to end, with direct accountability for the client relationship, product direction, and delivery outcomes.
- Backgrounds in product management, product ownership, or client-facing consulting are ideal.
- Strong communication skills, with the ability to navigate strategic conversations with executive stakeholders and detailed technical discussions with technical leads.
- Proficiency in utilizing AI tools to accelerate and deepen knowledge work. This includes conducting competitive research, synthesizing interview notes, drafting user stories, and streamlining routine client communications.
- Comfort working closely with software development teams, reading technical conversations, and recognizing when technical decisions impact product outcomes.
- A proactive, ownership-oriented mindset.
Your trusted talent acquisition partner working to provide a premium experience to both job seekers and hiring managers.
Please visit our Website to learn more and follow us on LinkedIn .
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Engagement Manager in Durham, NC vacancy
- Concord Hospitality Enterprises is seeking a Front Desk Clerk in Durham, NC, to deliver warm, efficient check-in and check-out experiences. You will handle guest inquiries, process payments, and communicate effectively with all hotel departments to maintain brand standards...Suggested
Concord Hospitality
Durham, NC2 days ago - ...desires clear communication, and revels in public recognition, Greenscape invites you to join our family as a Landscape Client Relations Manager where your motivation meets opportunity. Qualifications: High level of confidence and comfort ability with mobile...SuggestedWeekly pay
Greenscape Inc
Durham, NC2 days ago - Guest Experience Specialist Do you exercise patience daily and enjoy helping others? Are you motivated to achieve positive results and want to have fun in a fast-paced environment? Do you want to join a robust culture of performance, integrity, collaboration, innovation...SuggestedShift work
$90k - $130k
The Opportunity: The Client Experience Relationship Manager supports the delivery of high-quality, consistent experience for Managed Services clients. Aligned to a specific service line, this role combines subject matter understanding with client‑facing responsibility and...Suggested- ...provide a consistently high level of service to a customer through the provision of a dedicated central point of contact for Service Management and problem resolution. Main Duties And Responsibilities Develop excellent working relationships and communicate courteously...SuggestedPermanent employmentShift workWeekend work
- ...protection solutions to families and individuals Educate clients on policies that prevent financial disaster during times of loss Manage your own book of business through virtual appointments - Use our proven internal blueprint and warm leads—NO COLD calling necessary...Full time
Globe Life: Moore Organizations
Durham, NC1 day ago $74.9k - $112.3k
...mission. Candidate will drive revenue growth by strategically managing client relationships, generating new and existing sales, and... ...Excellent presentation and communication skills with the ability to engage and educate diverse audiences. Demonstrated ability to...Temporary workSecond jobWork at officeLocal area$15 - $18.69 per hour
...dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. Conduct administrative functions...Hourly payMinimum wageFull timeTemporary workPart timeFlexible hoursShift work$15 - $18.69 per hour
...Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-...Hourly payMinimum wageFull timeTemporary workPart timeFlexible hours- ...Customer Success Manager A tech enterprise that emerged a little over ten years ago, but is now an institution across the USA, parts of Europe and Asia, is growing in multiple markets and geographies. They're looking for a sizable number of CSMs to come in and grow...
Randstad
Durham, NC3 days ago - ...day in the life of a Senior Client Account Executive, Employee Health & Benefits, involves a dynamic blend of client relationship management, strategic planning, and coordination across multiple teams. The Account Executive actively builds and maintains strong...Work at officeLocal areaFlexible hoursNight shift
- A wellness boutique is looking for an Experience Guide to enhance the guest experience and manage daily operations. Responsibilities include greeting guests, booking appointments, and driving sales of memberships and enhancements. The ideal candidate should possess strong...Flexible hoursAfternoon shift
- Driftwood Hospitality Management’s Durham Hilton location seeks a Front Office Manager to oversee all front desk operations, guest services, and staff performance. You will coordinate reservations, room assignments, and guest inquiries while driving guest satisfaction...
- ...sustained stormwater growth and innovation across the firm. Build and lead a stormwater project delivery team in North Carolina. Manage stormwater planning and detailed design projects, overseeing contract document development (plans and specifications), stormwater...Contract workWork at officeLocal areaRelocation package
HireOTS
Durham, NC6 days ago - The University of North Carolina at Chapel Hill seeks a Program Manager to support the Working Professional MBA team, coordinating academic operations and student engagement across Evening, Weekend, and Charlotte Executive MBA programs. The role requires collaboration with...Weekend workAfternoon shift
$90.2k - $251.2k
...Devices is one of the most dynamic and interesting areas within the Clinical Research industry. The identification, strategy and management of various devices and their data ingestion modalities in order to meet the endpoint goals of our customers is ever challenging and...Full timePart timeWork at officeImmediate startWorldwide- ...warm, pre-qualified leads (no cold calling) ◾Provide tailored coverage recommendations that meet each family's needs ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track performance and progress using our internal systems and support...Full time
Globe Life: Moore Organizations
Durham, NC2 days ago $129.8k - $361.8k
Global Key Account Manager (Sr. Director)Join IQVIA and help drive healthcare forward.IQVIA is a leading global provider of clinical... ...sponsors, and decision makers across the account.Expand and deepen engagement across the client organization, including identifying new...Full timePart timeWork at officeImmediate startRemote workWorldwideShift work$165k - $225k
...penetrate new buying centers within Microsoft that are not yet engaged with TELUS Digital. Design and pitch custom solution concepts and... ...areas where bespoke solutions can deliver measurable impact. Manage long-cycle renewals, expansions, and new statement-of-work negotiations...Work at officeImmediate startRemote work- ...Summary Velocity Clinical Research is the largest dedicated site management organization (SMO) in the United States, operating a network... ...at the front line of Velocity's growth engine: identifying, engaging, and developing relationships with mid-size and emerging biotech...Work at office
- Concord Hospitality Enterprises is seeking a Front Desk Clerk or Guest Services Clerk to be the welcoming hub of our Morrisville hotel. You will greet guests, handle inquiries, and coordinate with teams to ensure a smooth arrival and stay. This full-time role offers a ...Full time
Concord Hospitality
Morrisville, NC4 days ago $50k - $63.16k
...and cloud data functionality to driving backfile conversion and managed print, IT, and automation services. - Proficiently learn and... ...media platforms to develop sales opportunities and establish engagement. - Relentlessly conduct in-person discovery meetings,...Full timeTemporary workFor contractorsFor subcontractorCasual workWork at officeLocal areaImmediate startCanon U.S.A., Inc.
Durham, NC8 hours ago- Concord Hospitality is seeking a Front Desk Clerk/Guest Services Clerk at Woodspring Suites in Morrisville, NC. This on-site role handles guest check-ins, inquiries, and service recovery with a focus on hospitality excellence. Responsibilities include efficient guest assistance...
COP Morrisville LLC
Morrisville, NC5 days ago $175k - $290k
...possibilities. Job DescriptionRole OverviewThe Government Account Manager (GAM) is a senior executional sales leader responsible for... ...‑BU solution opportunities through top‑down and bottom‑up engagement.Lead multi‑BU execution across complex federal sales cycles while...Full timeContract workLocal areaRemote work- ...understand how BD Pharmacy Automation solutions can support medication management, operational efficiency, workflow improvement, and financial... ...targets through disciplined territory management, customer engagement, opportunity creation, and execution of the RxA sales process....Full timeTemporary workWork at officeLocal areaRemote work
$224k - $356.5k
We are looking for a Global Account Manager (GAM) to be part of the Lenovo OEM team to drive adoption, integration of NVIDIA AI Software at Lenovo Corporation. We are seeking an expert, technically astute sales professional with a track record selling sophisticated solutions...Full time- Jobtailor in Durham, NC is seeking a detail-oriented legal professional to manage a high-volume personal injury caseload. You will be the first point of contact for clients, obtain and organize case documents, and request medical records to keep cases current. Ideal candidates...
- ..."Eastern Cares" Mission Days -fully PAID days where you can engage in meaningful volunteer work and contribute to causes that matter... ...team in the Durham, NC area. As an Outside Sales Account Manager, you will be the driving force behind our growth in the NC market...Temporary workImmediate start
Eastern Industrial Supplies, Inc.
Durham, NC2 days ago - ...significant part in delivering breakthroughs that have turned HIV into a manageable health condition. We offer the largest portfolio of HIV... ...scale their treatment model to reach more patientsCoordinate, engage, and partner with multiple cross-functional team members (i.e.,...Full timeLocal areaNight shift
$254k - $380k
...Humble, Honest, with Heart.The OpportunityAs a Commercial Account Manager at Nutanix in North Carolina, you will have the opportunity to... ...in this role; you'll work closely with our channel partners to engage directly with customers, offering tailored solutions to solve...Work at officeLocal areaRemote workRelocation package
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Engagement Manager. Be the first to apply!
Related searches
- client relationship manager Durham, NC
- engagement manager Durham, NC
- client executive Durham, NC
- engagement director Durham, NC
- client experience manager Durham, NC
- client services supervisor Durham, NC
- client services coordinator Durham, NC
- client service manager Durham, NC
- client manager Durham, NC
- client engagement manager Durham, NC