Funeral Home Front Desk Admin Assistant

Job Description

Job Description

Job Purpose

A well-established funeral home is seeking a compassionate, professional, and detail-oriented Front Desk Administrative Assistant to provide exceptional administrative and customer service support. This position serves as one of the first points of contact for families, visitors, and vendors, requiring a warm, empathetic demeanor and excellent communication skills. The ideal candidate is flexible, organized, and thrives in a team-oriented environment while maintaining the highest level of professionalism.

Job Description

·       Answer and direct incoming phone calls, take messages, and provide courteous assistance to families and visitors.

·       Monitor and respond to Outlook email communications throughout the day.

·       Greet families and guests in a professional and compassionate manner.

·       Assist with general office administration, filing, data entry, and document preparation.

·       Process expense reports, funeral contract adjustments, and credit card transactions after training.

·       Maintain accurate records and ensure confidential information is handled appropriately.

·       Occasionally drive company vehicles to deliver documents or other materials as needed.

·       Support funeral home staff with administrative tasks to ensure smooth daily operations.

·       Assist with evening visitations and special events as needed.

·       Work collaboratively with team members to provide exceptional service and support to families.

·       Perform other administrative duties as assigned.

Qualifications

·       Previous administrative, receptionist, or customer service experience preferred.

·       Strong verbal and written communication skills.

·       Proficient in Microsoft Outlook and Microsoft Office applications.

·       Excellent organizational skills with strong attention to detail.

·       Ability to multitask in a fast-paced environment while maintaining professionalism.

·       Valid driver's license with an acceptable driving record.

·       Ability to maintain confidentiality and exercise discretion.

·       Positive attitude, flexibility, and willingness to assist wherever needed.

Position Benefits

Get the chance to work directly with a leading provider of funeral, cremation, and cemetery services with a strong reputation in the industry. This opportunity offers the chance for career growth and advancement within the company. Working for an organization that has a diverse range of roles and locations allows employees to explore different areas of the funeral and cemetery industry and develop their skills and expertise. Along with comprehensive benefits, training and development, collaborative work environment, employee recognition, community involvement and most importantly, meaningful work – being a part of this industry can provide a sense of purpose and the opportunity to make a positive impact on the lives of grieving families. Helping families through difficult times and providing compassionate support can be deeply fulfilling for individuals like yourself!

Employment type:  Contract with potential to hire.

Compensation: $15/HR

About us

Adroit Partners is a leader in identifying and placing quality talent with top employers. Becoming a part of our team means you will gain access to an array of opportunities with our network of clients. We offer assistance in refining your resume and social media presence to better highlight your talents, and can introduce you to industries you may not have considered. We are here to help you every step of the way from the application process through accepting the job offer, ensuring  your career goals are met.

Fill out an application today!