Public Safety Systems Administrator (ITP-B, BU)

Public Safety Systems Administrator

The Public Safety Applications team, a part of the Business Solutions Division of Seattle Information Technology, is seeking candidates to join us as the Public Safety Systems Administrator (ITP-B, BU).

The City of Seattle believes in the diversity of our people, ideas, and experiences and is committed to building an inclusive culture that is representative of the community we serve. Seattle Information Technology (IT) plays a crucial role in enabling smart, equitable, and responsive services for City employees, Seattle residents, and local businesses. We work to unleash our people and community through technology solutions, infrastructure, and well-executed projects that are secure and resilient. We invest in open access to City information, privacy and responsible technology use, digital access, collaboration, customer service, and strategic planning. We are a leader in local government progress towards responsible AI adoption. These are Seattle's values in action.

Seattle IT's mission: We put powerful information and tools in the hands of people to unleash brilliance in service to our community.

Job Responsibilities

This position serves as primary support for multiple systems and customers related to City of Seattle public safety departments. Many of the systems supported by our team are critical to public safety and to our city's first responders.

We collaborate closely with members of the Seattle Fire Department, Seattle Police Department, and the Community Assisted Response & Engagement (CARE) team to provide essential support to the systems they utilize daily. We rely on our ability to build strong relationships with our customers as well as other teams within Seattle IT and other parts of the city infrastructure. Excellent communications skills are necessary.

Some of those systems include:

• Computer Aided Dispatching
• Day to day maintenance and configuration
• Records Managements Systems (Fire Incident Reporting)
• Vehicle Avoidance systems
• Integrated monitoring systems
• Workstation planning and configuration
• Emergency operations systems
• Third-party systems integrations
• Coordinating and collaborating with other departments within the city

Please note that this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time.

Qualifications

Required Qualifications:

• Demonstrated experience administrating systems that are highly visible and critical to operations.
• Experience developing SQL views, datasets, and integrations between multiple systems.
• Experience developing scripts using MS PowerShell.
• Experience planning and implementing solutions.
• Basic project management skills, and ability to use Azure Dev Ops/MS Planner or similar tools to help team visualize project phases and work breakdown structure.
• Strong documentation skills and technical writing ability.
• The ability to participate in an ongoing on-call rotation providing 24/7 support to customers for specific critical systems.
• Ability to pass and maintain CJIS certifications which includes an FBI background check.
• High energy: able to deal with demanding pace and constantly evolving priorities; ability to remain calm under pressure.
• Ability to maintain confidentiality, use good judgment and discretion, and interact with diverse workforce within the City and customer base.

Desired Qualifications:

• Experience supporting public safety departments in the areas of dispatch, supporting systems.
• Application development experience using current versions of Visual Studio.
• Ability to communicate and collaborate effectively with others that may not have a technology background.

Additional Information

Salary: The full salary range for this classification is $54.81 - $82.28 per hour. The salary range for this position has been identified as $70.00 - $73.00 per hour based on experience.

Benefits: The City offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: Additionally, we provide free public transportation options.

Telework Expectations: This position offers flexibility of a hybrid work schedule. Hybrid telework schedules have a minimum requirement of three days onsite per week, which is subject to change at any time at the Mayor's discretion. Individual schedules are based on operational needs and agreement between the employee and their supervisor.

Application & Selection Process: A complete online application updated with accurate contact information and relevant work history going back at least 10 years (or more, if necessary) with all job duties, dates of employment, and reasons for leaving explained clearly. Completed supplemental questions. A current resume that clearly demonstrates your professional and educational experience.

Please provide a complete application. Incomplete applications may not be considered. Applicants will be screened for competitiveness, completeness, and written communication skills. The most competitive candidates will be invited to participate in one or more interviews.

Who May Apply: This position is open to all qualified candidates that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. The City encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with diverse life experience.

Background Check: This hiring process involves a background check of conviction and arrest records in compliance with Seattle's Fair Chance Employment Ordinance, SMC 14.17. Applicants will be provided with an opportunity to explain or correct background information.

In addition, the Criminal Justice Information Services (CJIS) comprehensive background investigation, which includes fingerprinting, is required for this body of work.

Why Join the City of Seattle: The City of Seattle recognizes that every City employee must play a role in ending institutional and structural racism. Our culture is the result of our behavior, our personal commitments, and the ways that we courageously share our views and encourage others to do the same. To cultivate an antiracist culture, we seek employees who will engage in the Race and Social Justice Initiative by working to dismantle racist policies and procedures, unlearn the way things have always been done, and provide equitable processes and services.

Accommodation: We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

For questions regarding this recruitment or if you require an accommodation, please contact Alfreda Wilson at View email address on click.appcast.io.