Product Content Analyst

Job Description

Job Description

Are you a data whiz with a passion for e-commerce? Do you get excited by the idea of shaping the online shopping experience for thousands of customers? W.B. Mason is looking for an entry-level, full-time Product Content Analyst ! We are looking for the perfect fit, someone who is a detail-oriented problem solver with a knack for wrangling data and a drive for continuous improvement.

BENEFITS AND PERKS OF JOINING OUR TEAM:

THE PAY

• $52,500 - $57,500 salary

OUR SOLID BENEFITS

• Dental and vision insurance
• Medical and dependent care
• Short- and long-term disability
• BCBS Health Plans with a $0 in-network deductible and multiple coverage options
• Company-paid cell phone plan with unlimited texting, calling, and data, and the ability to add a family member for $55/month per line
• A 401(k)
• Company-provided or supplemental life insurance
• Paid holidays
• Flexible spend program

LEARN MORE ABOUT US:

Our business provides personalized service, offering a wide range of essential workplace products, including office supplies, furniture, cleaning supplies, and food service items-everything needed for seamless business operations. Our workplace culture emphasizes trust and strong relationships, prioritizing internal advancement to foster real growth opportunities for those aspiring to enhance their careers. Our team members take pride in being part of a meaningful mission within an environment that truly values history, dedication, and teamwork. We invite you to join us and be a part of this journey!

YOUR PRODUCT CONTENT ANALYST ROLE:

As a Product Content Analyst, you'll enhance our e-commerce catalog by reviewing and editing item content to meet quality standards. You'll manage large data sets in our PIM, ensure proper item classification, and collaborate with the Site Merchandising Team on new categories. You'll monitor Product Display Pages (PDPs) for accuracy, conduct periodic audits, and assist with customer-specific item setups. Your work will ensure high-quality product descriptions and visuals, helping customers make informed buying decisions.

SOME OF THE QUALIFICATIONS TO BECOME OUR PRODUCT CONTENT ANALYST:

• Bachelor's degree
• 0 years of professional experience (1-2 years relevant internship experience a plus)
• Microsoft Excel experience and collegiate-level proficiency required
• Intermediate to advanced skills in Microsoft Office applications
• Problem-solving skills and the ability to use spreadsheets to maintain attention to detail
• Drive to constantly improve complex business processes
• Strong verbal and written communication skills
• Practical judgement and sound reasoning
• Has a great attitude
• A team player
• Ability to use a mix of semi-automated and manual processes to populate structured retail web content
• Ability to adapt to changing inputs while maintaining high work quality
• Ability to collaborate effectively with internal stakeholders to ensure content is accurate and updated on time
• Ability to meet strict deadlines
• Ability to work in a fast-paced environment
• Ability to regularly lift and/or move 25 pounds

NICE-TO-HAVE SKILLS

• Any technical skills such as: coding, R, Python, Tableau, SQL, Power BI or advanced AI/ML are a plus, but not required
• PIM experience managing PDP content in an e-commerce environment is preferred, but not required

LOCATION REQUIREMENTS

• Note: W.B. Mason will not provide relocation assistance for this position
• This role will operate in a hybrid working environment, meaning employees will work partly remote and partly in-office, with in-office time required for training. The primary in-office location for this role is located at our Corporate Headquarters Office in Brockton, MA.

Take the first step by applying today! Our initial application for the Product Content Analyst position is only 3 minutes long and is mobile-friendly. It's a short and easy process-we can't wait to see your application!