Design Specialist- Washington DC M Street

About the Role As a Design Specialist, you’ll blend your design sensibility with consultative selling skills to deliver exceptional client experiences. You’ll represent legendary designers like Charles and Ray Eames and brands such as Herman Miller and Knoll, while building lasting relationships with clients and the local design community. You’ll report directly to the General Manager and play a key role in driving the store’s success. Responsibilities Drive sales by delivering personalized design consultations and solutions that meet client needs. Build and maintain relationships with clients, trade professionals, and the local design community. Meet and exceed sales performance goals, consistently achieving key performance indicators (KPIs) including revenue targets, conversion rates, and client retention metrics. Leverage your design expertise to guide clients through product selection, space planning, and styling. Manage the full client lifecycle using CRM tools and outreach strategies to exceed sales goals. Maintain visual merchandising standards and contribute to the overall aesthetic of the store. Stay current on product knowledge, design trends, and industry developments through training and self‑study. Conduct in‑home consultations and attend off‑site meetings with trade clients as needed. Qualifications Design‑savvy sales professional with a passion for modern interiors. Experience in retail sales, design consulting, or customer success (preferred). Background in interior design, architecture, or related field (preferred). Skilled in client needs assessment, problem‑solving, and relationship building. Proficient with Microsoft Office and design tools (e.g., SketchUp, AutoCAD, or similar). Able to lift 20+ lbs and work in a fast‑paced, team‑oriented environment. Benefits Competitive hourly base with uncapped commission on shipped items. Performance‑based bonus plan. Medical, dental, and vision insurance. Paid vacation, holidays, and parental leave. Commuter benefit up to $150/month. 401(k) with 4% company match. Generous employee discounts. Ongoing professional development opportunities. Diversity & Inclusion We hire qualified applicants representing a wide range of backgrounds and abilities. Design Within Reach is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. We’re committed to equal‑opportunity employment, including veterans and people with disabilities. This organization participates in E‑Verify Employment Eligibility Verification. #J-18808-Ljbffr