Boston | General Manager | High volume fine dining

Job Description

Job Description

Overview:

A high volume fine dining independent restaurant with a focus global cuisine and a high-energy dining room seeks an experienced General Manager for their Boston restaurant located in the Seaport.

The ideal candidate is an established General Manager looking for a new opportunity or a larger dining room, or an ambitious Assistant General Manager ready to take the next step. Someone who genuinely loves hospitality and leading a team. Someone who is just as comfortable running a bustling dining room as they are developing talented employees, digging into the numbers, and finding smarter ways to get things done.

Candidates who thrive on the energy of a busy restaurant and aren't afraid to roll up their sleeves, lead by example, or work a late night will be considered. Above all, we're looking for a leader with presence, energy, accountability, emotional intelligence, situational awareness, and exceptional communication skills. Someone who knows how to motivate, educate, and get the best out of a team while genuinely taking care of the people who make it work, and who understands that great leadership means adapting their management style to the person and the situation, not the other way around. Someone who knows how to balance positive reinforcement and hands-on coaching with clear expectations, honest feedback, and a willingness to have difficult conversations when necessary.

We're looking for a detail-oriented, resourceful self-starter who takes ownership of challenges and knows how to figure things out. Someone who is comfortable navigating unfamiliar situations, finding answers independently, and making sound decisions without needing constant direction. Just as importantly, someone who understands the importance of communication - keeping the right people informed, knowing when to ask for input, and following through until the job is done. Someone who can keep the wheels turning even when the dining room is packed and the night is in full swing.

We work hard, move fast, take our food and drinks seriously, and firmly believe that having fun should be part of the job.

What You'll Be Doing:

• Leading daily restaurant operations from the floor, keeping service running smoothly and making sure our guests have a great time.
• Managing, mentoring, and developing our FOH management team, setting clear expectations and ensuring accountability and follow-through.
• Overseeing FOH scheduling, staffing levels, reservations, and service organization to keep operations efficient and well organized.
• Leading hiring, training, and employee development while building a strong, supportive team culture.
• Maintaining and improving service standards, training programs, and operating procedures through both structured training and real-time coaching.
• Providing constructive feedback, recognizing great performance, and addressing performance issues directly, fairly, and consistently.
• Working closely with our culinary and beverage teams to ensure great communication, menu knowledge, and seamless service.
• Participating in financial reporting, inventory analysis, labor management, budgeting, and operational planning.
• Overseeing facility standards, repairs and maintenance coordination, and the general organization of the restaurant including seasonal operating changes.
• Supporting special events, seasonal programming, and the little details that make our restaurant special.
• Spotting opportunities for improvement, solving problems, and taking initiative without waiting to be asked.

Who You’ll Be Leading and Working With:

The management teams and department leads consist of a junior manager, a reservations manager, an events manager, a wine director, a bar manager, as well as lead servers and bartenders, in addition to a full FOH team. You will report to our Asst. Director of Operations, our

Executive Chef, and our hands on ownership team.

What You'll Bring:

• 5+ years of restaurant management experience, including senior leadership responsibilities, ideally in a high-volume, upscale full-service restaurant.
• A confident, energetic floor presence and a genuine love for hospitality.
• Exceptional communication skills and the confidence to coach, inspire, and hold a team accountable. This is critical.
• Experience with high touch clientele.
• Strong leadership instincts, emotional intelligence, and the ability to adapt your approach to different people and situations.
• Strong organizational skills, attention to detail, and the ability to juggle multiple priorities without losing sight of the big picture.
• A proactive, resourceful, solutions-oriented mindset and a strong sense of ownership over your work.
• The confidence and independence to tackle unfamiliar challenges, find answers, and make decisions, coupled with the judgment to know when to seek input or escalate an issue.
• The ability to work collaboratively with ownership, senior leadership, and fellow managers, and to communicate proactively and effectively throughout a task or project.
• A solid understanding of restaurant financials, labor management, scheduling, and operational performance.
• Strong computer skills and comfort with spreadsheets, reporting, and restaurant technology. Experience with Toast, OpenTable, and Adobe InDesign is a plus.
• Excellent service knowledge, a strong food and beverage foundation, and a curiosity to keep learning.
• The ability to stay cool under pressure, adapt on the fly, and bring positive energy to a busy restaurant.
• Open availability

What We Offer:

• Competitive annual base salary of $85,000–$100,000+, depending on experience
• Performance-based bonus opportunities
• Health insurance benefits
• Dental and vision benefits
• Paid vacation and time off
• Dining discounts across Nautilus Restaurant Group locations
• Professional development and opportunities for continued growth
• The chance to have a meaningful impact within an independently owned, chef-driven restaurant group
• EOE - We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.