Renewal Specialist

Renewal SpecialistThe Renewal Specialist supports the renewals process through accurate data entry, quote creation, and administrative execution. This role works under close supervision to ensure timely renewal processing and provides essential operational support to the Account Executives (AEs) and Customer Success Managers (CSMs).Primary responsibilities include:Assist in managing customer renewals by preparing quotes, order forms, and documentation under supervision.Maintain and update renewal trackers, ensuring data accuracy across CRM and CPQ systems.Communicate renewal details to customers under guidance of AE, CSM as neededEnsure that renewals are processed accurately and on time, escalating issues to leadership when necessary.Learn and apply CRM and CPQ tools for renewal quoting and record maintenance.Collaborate closely with sales operations and finance to ensure smooth handoffs.Follow established renewal procedures to maintain compliance and operational consistency.Qualifications include:Bachelor's degree or equivalent experience in business, finance, or a related field.0–2 years of experience in sales support, renewals, or administrative operations within a SaaS or technology company.Strong attention to detail and organizational skills.Proficiency with CRM systems (Salesforce preferred) and Microsoft Office Suite.Why work at Nasuni?As part of our commitment to your well-being, we are pleased to offer comprehensive benefits packages to employees across the US. Benefits packages generally include:Best in class employee onboarding and training"Take What You Need" paid time off policyComprehensive health, dental and vision plansCompany-paid life and disability insurance401(k) and Roth IRA retirement planGenerous employee referral bonusesFlexible remote work policy10 Paid HolidaysWide array of wellbeing offeringsPre-tax savings accounts with company contributionsGreat team culture and social activitiesCollaborative workspacesFree on-site fitness centers and stocked kitchens in select office locationsProfessional development resourcesCompensation Transparency:In accordance with U.S. pay transparency laws, Nasuni is committed to providing visibility into compensation for all U.S.-based roles. Actual compensation will be based on a variety of factors, including a candidate's experience, skills, education, and work location.Nasuni is an equal opportunity employer. The equal employment opportunity policy at Nasuni protects employees and job applicants from discrimination on the bases of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs.