Technical Business Analyst (Development Background)
Cuboid IT Solutions
Greetings!
Hope you are doing well ! Position - Technical Business Analyst (Development Background)Visas - USC , GC , GC- EAD and H1B
Duration - 6+ Months contract
Location - 100% Remote Cuboid is looking for Technical Business Analyst (Development Background) Consultants for a 6+ month project located in Remote .
- Job description
- Responsibilities:
- Must haves:
- 5+ years in a software development environment
- Ideally someone who comes from a dev background and has moved into a tech analyst or tech ba role
- Lucid Chart for design and flow tool
- Architecture understanding
- How to navigate and elicit technical requirements to ensure the blueprint is laid out appropriately for the team to implement
- Knowledge on how things fit together from a design standpoint
- Data analyst mindset -
- Key component to be able to report on
- Large, complex enterprise and project experience
Nice to haves: - AI/Conversational AI
- Healthcare (benefits/claims specifically)
Role/Project: - Will partner with team in a number of ways
- They will work closely with the conversation designers (creating conversation that the voice and chat bots will have with their members) - they take that convo and partner with technical BA to map out the logical flow of that conversation
- building on the tech specs that developer and QA team members consume
- leverage Lucid Chart as their conversation flow tool (similar to Visio)
- they're doing that translation - integration architects are handing off info from their back end systems
- EX: building exp for members where they can call in and chat with an inquiry around their claims status - IA goes to identify APIs from back end system with this data to fulfill this experience that conversation designer has created (date of service, claim ID, all of that)
- Once member asks for claim status - API transaction fires, goes to get the fields - tech ba works to slot data fields into that conversation experienced to the member based on their question
- working with scrum teams to refine the features and user stories in partnership with product owners (applying BA but also very technical aspects of re-defining the stories) - partnering to ensure they have documented the technical details that are needed to implement any given user story or overall capability
- Leveraging Tableau to view into their metrics - how is the bot doing, where are people falling out, how much value are we realizing
Vacancy posted 2 days ago
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