Crib Supervisor

Job Description

Job Description

Primary Function:

The  Crib Supervisor oversees Crib warehouse, receiving, and material-handling activities, ensuring safe, accurate, and efficient material flow to support internal and external customer requirements.

Responsibilities:

• Lead Crib warehouse operations across three shifts by promoting a safe, organized, and accountable work environment focused on service, accuracy, quality, and timely material support.
• Implement, train, audit, and sustain standard receiving and put-away processes to ensure accurate, timely Oracle transactions that support inventory accuracy and order replenishment.
• Support limited outbound shipping activity as needed.
• Lead daily problem solving by identifying operational concerns, coordinating with area supervisors, escalating issues as needed, and communicating follow-up actions with production, purchasing, planning, quality, shipping, and warehouse teams.
• Coach, mentor, and develop team members by addressing performance, attendance, safety, process-adherence, and behavioral concerns in a timely, fair, and consistent manner.
• Oversee equipment uptime by ensuring preventive maintenance schedules are followed and coordinating with maintenance teams and vendors to minimize downtime events.
• Maintain vendor and supplier relationships by coordinating orders, resolving supplier-related issues, addressing OS&D concerns, and supporting stocking opportunities.
• Ensure standard picking processes are followed to maintain inventory accuracy, material availability, and a safe, organized work environment.
• Use key performance metrics, including Capacity and Accuracy tracking, to identify trends, drive continuous improvement, and improve safety, accuracy, efficiency, and workload visibility.
• Collect, verify, organize, and retain required department records, including Hi-Lo inspection checklists, sign-out sheets, and packing slips.
• Review open issues weekly and resolve missing purchase orders, receiving discrepancies, and related documentation concerns in a timely manner.
• Participate in weekly one-on-one, management, and production meetings to review priorities, communicate MRO updates, resolve follow-up items, and maintain cross-functional alignment.
• Manage daily communications by responding professionally, coordinating with internal teams, and maintaining clear contact with external partners as needed.

Job Requirements:

• Bachelor’s degree in a related field is preferred; High School diploma or GED required
• Previous leadership experience in warehouse or supply chain operations is required
• Knowledge of shipping, receiving, warehousing, and inventory management
• Proficiency in computer systems, including Microsoft Office and ERP/MRP/WMS systems such as Oracle, SAP, etc.
• Strong leadership, able to coach individuals to work effectively as a team
• Strong verbal and written communication skills
• Strong organization and time-management skills
• Strong customer service skills, including active listening, prompt service and follow-up
• Ability to evaluate data and consider decision impact across multiple areas
• Ability to multi-task, take initiative, make decisions, work to plan, and delegate as needed
• High degree of self-motivation and the ability to work independently
• Ability to multi-task, take initiative, make decisions, work to plan, and delegate as needed
• High degree of self-motivation and the ability to work independently

About the Company:

Throughout a history dating back to 1881, Bradford White Corporation has been manufacturing some of the most high-performing, technologically advanced, and energy-saving products to the world market. While many manufacturers continue to move production out of the country, we continue to invest in America. 

We are proud to have millions of products installed for millions of satisfied customers all over the world. Our essential products continue to support the health, safety, sanitation, and infrastructure of communities and for 2024 we’ve been recognized as an Energy Star Partner of the Year Sustained Excellence Award Winner for the fifth straight year.

For the Bradford White family of companies, customer satisfaction is our greatest reward, and we remain steadfast in our commitment to deliver products that are  Built to be the Best®. Today, we employ more than 1900 employees with headquarters in suburban Philadelphia and manufacturing operations in Middleville and Niles, Michigan and Rochester, New Hampshire.