Senior People Business Partner

Owning the People strategy for the Agency Team, the full-time Senior People Business Partner will serve as the primary advisor for leaders and managers, focusing on talent management, organizational design, and employee relations in a remote setting. Key responsibilities Manage the People relationship for the Agency Team, influencing decisions on structure, talent, and performance improvement Standardize hiring, onboarding, and coaching practices to enhance the quality of talent decisions across frontline teams Advise on organizational design and workforce planning while analyzing workforce metrics to drive outcomes Required qualifications 5-7+ years of professional HR experience with a focus on strategic business partnership and employee relations Experience managing high case volume employee relations issues, particularly with hourly and sales employees Proven ability to operate autonomously and influence leaders while navigating ambiguity Working knowledge of FMLA, EEO, ADA, and relevant employment laws Strong relationship-building skills with frontline leaders and a commitment to inclusion and diversity