Faculty Housing Apartment Manager

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Job Summary

An essential function of this role is to help new tenants become accustomed to their new community. This position will serve as a community model and is expected to follow and enforce rules and regulations at all times. This position is expected to make frequent walkthroughs of properties and identify and report maintenance issues.

As a condition of this assignment, the Faculty Housing Apartment Manager is required to live in a Caltech housing unit, as designated by Caltech, for the period specified. Through availability, communication, positive role modeling, and community development, you will work with the Faculty Housing Office to facilitate an atmosphere of safety, well-being, and cohesiveness within the residential area.

The person in this position may be assigned to provide oversight of multiple multifamily or single-family properties. Duties are anticipated to be an average of ten hours per week. The person in this position is expected to answer incoming phone calls at all times and respond appropriately.
Essential Job Duties

• Understand and be familiar with lease terms and conditions and City ordinances
• Assist with tenant issues, questions, or items related to lease terms and regulations, maintenance, and personal or property security
• Perform weekly inspections of the building, grounds, and units. Prepare inspection reports based on findings and submit AiM Customer Requests as necessary
• Perform unit inspections after tenants have moved out
• Assist with unit showings and tenant move-ins during evenings and weekends
• Attend meetings and trainings as requested
• Be available for lockouts
• Assist with vendor oversight and quality assurance
• Update the tenant directory as turnover occurs
• Troubleshoot wireless routers, thermostats, washer/dryers, intercoms, light timers, garbage disposals, and minor plumbing issues
• Address maintenance issues in a timely manner
• Be aware of the Faculty Housing Emergency Response Plan and Campus Emergency Management Plan. This position is organization-critical and requires reporting to Campus in an emergency
• Fill in for other apartment managers as requested

Basic Qualifications

• Must be a current Caltech employee for at least two years
• Must have at least two years' experience in residential maintenance or property management
• Must maintain current CPR, AED, and American Red Cross First Aid certification throughout employment
• Must be available evenings and weekends (time off will be scheduled with prior approval)
• Must possess exemplary customer service skills
• Must have experience with the AiM App or Desktop

Preferred Qualifications

• Current Caltech Facilities employee
• HVAC, plumbing, carpentry, and/or electrical experience
• Completed FEMA Incident Command System ICS 100, ICS 700, and ICS 800

Required Documents

• Resume

Hiring Range

$19.50 - $27.50 Per Hour

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.


As one of the largest employers in Pasadena, CA, Caltech is committed to providing comprehensive benefits to eligible employees and their eligible dependents. Our benefits package includes competitive compensation, health, dental, and vision insurance, retirement savings plans, generous paid time off (vacation, holidays, sick time, parental leave, bereavement, etc.), tuition reimbursement, and more. Non-benefit eligible employees will have access to some benefits such as onsite counseling and sick time. Learn more about our benefits and staff perks.


EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, or national origin, disability status, protected veteran status, or any other characteristic protected by law.

Caltech is a VEVRAA Federal Contractor.

To read more Equal Employment Opportunity (EEO) go to eeoc_self_print_poster.pdf.

Disability Accommodations

Caltech complies with the Fair Employment and Housing Act (FEHA) and the Americans with Disabilities Act (ADA). We consider reasonable accommodation measures that may be necessary for eligible applicants and employees to perform the essential functions of a position.

If you would like to request an accommodation to complete this application, interview, or otherwise participate in the employee selection process, please contact Caltech Recruiting at View email address on click.appcast.io.

Additionally, if you do not meet the basic qualifications of a role but believe you can perform the essential functions of the job with reasonable accommodation, please reach out to Caltech Recruiting at View email address on click.appcast.io.