Operations Manager

Join Our Team

We are seeking talented, passionate individuals to join our team. Block Party Productions is redefining the future of hospitality through intimate venues, chef-driven concepts, and community-rooted experiences. This role will play an important part in elevating limited seating service, pickup operations, and delivery experiences across our venues.

If you're looking for a place where you can grow your skills, practice real leadership, and take pride in shaping a high-performing team, this role offers exactly that opportunity. We're seeking someone who brings both energy and creativity to help scale a modern hospitality operation while building a culture rooted in excellence, accountability, and genuine care. This is a team for people who love taking care of guests, who find joy in crafting unforgettable experiences, and who want to stretch their capabilities as leaders in an environment that values initiative, integrity, and momentum.

Then this may be the team you've been looking for.

Role Overview

The Part-Time Operations Manager will lead the team in delivering the ultimate guest experience through strong leadership, thoughtful systems, and hands-on daily execution. You will help us serve our community with warmth, consistency, and excellence — and be a beacon for great food, great energy, and great service.

This position is ideal for a bold, entrepreneurial operator who thrives in high-touch environments and wants to be part of building something meaningful.

Key Duties & Responsibilities

Operational Leadership

• Provide day-to-day leadership, coaching, and direction for front- and back-of-house teams.
• Model operational excellence in guest service, food quality, timing, and hospitality standards.
• Support and execute smooth operations for limited seating, pickup, and delivery service flow.

Team Development & Culture

• Inspire the team to view every shift through the guest perspective.
• Build a culture of excellence, accountability, and fun.
• Identify and create training opportunities through daily operations.
• Demonstrate strong team-building skills, including empathy, rapport building, delegation, and empowerment.

Business Performance

• Attend and contribute to monthly manager meetings, including P/L review and team coaching.
• Support scheduling practices that balance labor efficiency with service quality.
• Uphold consistent systems, checklists, compliance standards, and operational rhythms.

Guest Experience

• Ensure guests receive personalized, memorable, and elevated experiences across all service channels.
• Resolve guest issues with composure, warmth, and ownership.
• Maintain a high bar for ambiance, energy, cleanliness, and operational readiness.

Required Skills & Background

Professional Experience

• Proven experience managing a $1–2M annual revenue restaurant as a Manager, Assistant General Manager, or General Manager.
• Minimum 3 years of experience in foodservice, hospitality, and restaurant operations leadership.
• Foodservice or culinary degree preferred but not required.

Leadership & Mindset

• Entrepreneurial, solutions-oriented operator with strong creative and strategic instincts.
• Passion for cultivating high-performing teams and fostering a culture of support, growth, and positivity.
• Strong communication, accountability, and interpersonal skills.
• A genuine love for food, service, and crafting extraordinary guest experiences.

Position Details

• Part-time role
• On-site in San Francisco
• Weekend and evening availability required
• Growth potential within Block Party Productions for the right candidate