Operations Assistant Manager in Las Vegas

Operations Assistant Manager About Karsaz Law Karsaz Law is a growing Nevada law firm focused on Landlord-Tenant Law and high-volume legal notice and service operations throughout Clark County and Washoe County. We work in a fast-paced environment where organization, accountability, communication, and operational efficiency are critical to our success. What We’re Looking For We are looking for a strong operational leader who can oversee and manage processes, coordinate people, logistics, deadlines, and problem-solving in a high-volume environment. This is not a traditional office management position. This role is heavily focused on planning, coordination, multi-step processes, workflow management, and real-time operational problem solving. The ideal candidate is someone who thrives under pressure, can manage constantly shifting priorities, communicates effectively, and naturally creates structure within fast-paced environments. Position Summary The Operations Assistant Manager is responsible for overseeing the daily coordination and execution of legal notice and service operations throughout Nevada. This individual will manage notice delivery logistics, coordinate process servers and vendors, supervise staff, and work closely with attorneys, case managers, and management to ensure timely and accurate service execution. This position requires strong leadership, organization, communication, and decision-making skills. The right candidate must be comfortable handling operational pressure, managing accountability, solving problems quickly, and balancing multiple priorities throughout the day. This role may also require stepping into field operations when necessary to support the team and maintain workflow efficiency. Responsibilities Coordinate daily service operations throughout Clark County and Washoe County Assign and manage service routes for process servers and third-party vendors Monitor deadlines and ensure timely completion of services Troubleshoot operational delays, service issues, and scheduling conflicts in real time Manage high-volume workflows while balancing shifting priorities and urgent requests Develop backup plans and staffing coverage solutions when operational issues arise Assist with field operations when necessary Recruit, onboard, and manage employees, process servers and vendors Address contractor concerns, complaints, missed assignments, and operational issues Maintain strong vendor relationships while enforcing company expectations and policies Lead the team through high-volume and high-pressure operational periods Maintain professional communication with contractors, staff, clients, and internal departments Oversee department billing and vendor payments Communicate with clients regarding service issues and feedback Identify workflow inefficiencies and operational bottlenecks Help improve internal systems, tracking, and operational processes to promote sustainable growth Assist with document preparation, metrics tracking, and internal reporting Assist with duties as assigned Qualifications Minimum 3 years of experience in operations, management, or high-volume service environments Previous team lead or supervisory experience Strong organizational and time-management skills Strong written and verbal communication skills Ability to multitask and manage competing priorities effectively Strong problem-solving and conflict-resolution abilities Ability to remain calm and professional under pressure Comfortable holding employees, contractors, and vendors accountable Proficient with Microsoft Office, Google Workspace, basic spreadsheet use Comfortable with learning and navigating software programs and online tools Ability to adapt quickly in fast-paced environments Reliable transportation and valid driver’s license required Willingness to assist in field operations when needed #J-18808-Ljbffr