Remote Customer Retention Specialist
DIRECTV
DIRECTV is seeking a Customer Service Representative to focus on retention, handling calls and solving issues to keep customers satisfied in a remote work setting.
The role requires 6 months to 1 year in customer service, familiarity with Windows, and reliable home internet; shifts include M-F and some weekends.
You will use company systems to assist customers, upsell where appropriate, and coordinate purchases, with a base hourly wage and bonus potential.
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