Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Remote Customer Retention Specialist

DIRECTV

DIRECTV is seeking a Customer Service Representative to focus on retention, handling calls and solving issues to keep customers satisfied in a remote work setting.

The role requires 6 months to 1 year in customer service, familiarity with Windows, and reliable home internet; shifts include M-F and some weekends.

You will use company systems to assist customers, upsell where appropriate, and coordinate purchases, with a base hourly wage and bonus potential.

#J-18808-Ljbffr
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Remote Customer Retention Specialist in United States vacancy
  •  ...DIRECTV is seeking a Customer Service Representative focused on retention to support customers from a home-based location. You will address service and product inquiries, provide solutions, and use established systems while working in a virtual, fast-paced environment... 
    Remote work
    Work from home

    DIRECTV

    Huntsville, AL
    5 days ago
  • Joanna Kierys State Farm Agency is seeking a Customer Retention Specialist to support ongoing customer relationships, renewals, and office growth in Hinsdale, IL. The role emphasizes outreach, policy renewals, and maintaining strong client connections. Ideal candidates... 
    Remote job
    Work at office
    Flexible hours

    Joanna Kierys

    Hinsdale, IL
    2 days ago
  • $18.22 - $25.45 per hour

     ...DIRECTV is seeking a Customer Service Representative (CSR) focused on retention to support customers from a home-based setting. You’ll handle inquiries, resolve issues, and use sales skills to recommend solutions while maintaining a quiet, private home workspace. The... 
    Remote work
    Hourly pay
    Full time
    Work from home
    Shift work
    Weekend work

    DIRECTV

    United States
    5 days ago
  •  ...About the job Customer Retention Specialist Role Summary We are seeking motivated, relationship-driven professionals to join our team...  ...within our travel services department. In this fully remote position, you will focus on strengthening client loyalty by... 
    Remote work
    For contractors
    Work from home
    Flexible hours

    Hope's Global Getaways

    Glendale, CA
    4 days ago
  •  ...About Retention Express Retention Express LLC is a leading, high...  ...is to provide unparalleled customer experiences and first-call resolution...  ...a Tier 1 Customer Retention Specialist specializing in customer...  ...We combine highly trained remote teammates with secure, AI-powered... 
    Remote work
    Work from home

    Retention Express

    United States
    1 day ago
  • DIRECTV, LLC is seeking a Customer Service Representative (CSR) focused on retention to support customers from home within 75 miles of Meridian, ID. You’ll engage with clients to retain services, resolving issues with empathy and a consultative approach. Responsibilities... 
    Remote work

    DIRECTV

    United States
    3 days ago
  •  ...DIRECTV is seeking a Customer Service Representative focused on retention to support customers remotely from home. You will use empathy and consultative approaches to keep services, resolve issues, and improve processes. Responsibilities include answering calls, using... 
    Remote work

    DIRECTV

    Houston, TX
    4 days ago
  • $15 - $16 per hour

    Customer Retention Specialist Full-Time | Fully Remote | $15–$16/hour | 40 hours weekly within 7 AM–11 PM CST About the Role Intellipet is hiring experienced customer retention professionals to handle cancellation and save conversations in a remote call center. This... 
    Remote work
    Full time

    Intellipet

    Remote
    2 days ago
  • $18.22 - $25.45 per hour

     ...DIRECTV is seeking a Customer Service Representative focused on retention to support customers from a remote work setup. You will engage with ongoing customers, resolve issues, and use a consultative approach to encourage continued service. The role requires strong... 
    Remote work
    Hourly pay
    Weekend work

    DIRECTV

    Minneapolis, MN
    4 days ago
  •  ...DIRECTV is seeking a Customer Service Representative focused on retention, working remotely within the United States. You will resolve issues, recommend services, and engage customers to maintain their DIRECTV plans. The role requires 6 months to 1 year in customer service... 
    Remote work
    Hourly pay

    DIRECTV

    United States
    17 hours ago
  •  ...About the role Remote Recruitment is hiring for a UK based employer. This role focuses...  ...protecting revenue by engaging at risk customers, understanding why they want to leave, and...  ...back and renewal follow-ups Meet monthly retention and save-rate targets What they're... 
    Remote work

    remote work

    New York, NY
    17 hours ago
  • Coforge Limited is seeking a Customer Retention Specialist to work remotely across Utah, Idaho, and Arizona. The role emphasizes delivering excellent customer service while proactively retaining customers and promoting products or services. Prior sales exposure is beneficial... 
    Remote job

    COFORGE Marketing

    New York, NY
    2 days ago
  • $18.22 - $25.45 per hour

    DIRECTV is seeking a Customer Service Representative focused on retention to work from home within 75 miles of Meridian, ID. You’ll handle calls, resolve issues, and use various systems to deliver exceptional service while promoting relevant products. Requirements include... 
    Remote job
    Hourly pay
    Work from home
    Home office

    DIRECTV

    New York, NY
    3 days ago
  • DIRECTV is seeking a Customer Service Representative focused on retention to help keep our customers connected to our world-class services. You will work from home in a quiet, private space, handling calls, resolving issues, and recommending solutions to retain customers... 
    Remote job
    Work from home
    Flexible hours

    DIRECTV

    Oklahoma City, OK
    3 days ago
  • $21 per hour

     ...Overview CUSTOMER RETENTION SPECIALIST Full time - Tuesday through Saturday 10 am to 7 pm Eastern Background: 2+ years remote call center experience in customer service, claims support/claims resolution or similar Compensation: $21/hour Nominated “Best... 
    Remote work
    Full time
    Temporary work
    Work experience placement
    Work at office

    Sun Auto Tire & Service

    Brooklyn, NY
    3 days ago
  • Job Summary Progressive Technology is seeking a dedicated and persuasive Customer Retention Specialist (Voice and Chat Support) to join our growing remote team. In this pivotal role, you will be the first line of defense in preserving our customer base, handling both inbound... 
    Remote work
    Hourly pay
    Work from home
    Flexible hours

    Progressive Technology

    New York, NY
    2 days ago
  • $16.35 per hour

     ...overall time management. Ensure customer satisfaction in every...  ...School Diploma or equivalent. Remote work experience is strongly preferred...  ...for VPN use. Upselling or retention experience is preferred....  ...Wyoming. Remote Customer Retention Specialist - Part Time Evening (Job ID‑1... 
    Remote job
    Hourly pay
    Full time
    Part time
    Work experience placement
    Currently hiring
    Work at office
    Work from home
    Monday to Friday
    Afternoon shift

    MaziCTools

    New York, NY
    3 days ago
  • DIRECTV is hiring a Customer Service Representative focused on retention to support and retain ongoing customers. This remote role requires a quiet home workspace and handling inquiries with empathy and a consultative approach. You will work across multiple systems to resolve... 
    Remote job
    Local area
    Shift work

    DIRECTV

    New York, NY
    1 hour ago
  • Sun Auto Tire & Service is seeking a Customer Retention Specialist to be the first point of contact for customers, resolving service issues and retaining...  ...positive experiences. The ideal candidate has 2+ years in remote call center roles, strong written communication, and... 
    Remote job

    Sun Auto Service

    Brooklyn, NY
    1 hour ago
  • WindshieldHUB, LLC. is seeking a highly motivated Customer Retention & Cancellation Specialist to join our remote team. This full-time role focuses on customers considering canceling auto glass service, understanding reasons, addressing concerns, and retaining the order... 
    Remote job
    Full time

    Windshield Hub

    New York, NY
    2 days ago
  • A remote customer service provider is seeking a dedicated Customer Retention Specialist to join their team. This role involves managing customer communications and resolutions through phone and chat. Ideal candidates will have strong communication skills and a proactive... 
    Remote job
    Hourly pay

    Home Helpers of North Decatur

    New York, NY
    2 days ago
  • $43k - $60k

     ...Farm Agent!About Our AgencyWe help customers with their insurance and...  ...Agent Program QualifierCustomer Retention SpecialistSeeking a Customer Retention Specialist to support ongoing customer relationships...  ...insurance licenses.This is a remote position.Compensation: $43,000.0... 
    Remote work
    Work at office

    Terry Stone - State Farm Agent

    Nashville, TN
    2 days ago
  • $45k - $65k

     ...Licensed Insurance Customer Service Representative – Remote Customer Retention Specialist | Jeff Sawyer State Farm 100% Remote | Full-TimeState Farm Experience Required | Fully Licensed Jeff Sawyer State Farm is seeking an experienced State Farm professional to join our... 
    Remote work
    For contractors
    Work at office

    Jeffrey Sawyer - State Farm Agent

    Morrisville, PA
    5 days ago
  • $40k - $60k

     ...Customer Retention Specialist - State Farm Agent Team Member Position Overview This is a full-time Customer Retention Specialist career opportunity...  ...role can be based in our Woodbury, MN office or fully remote — remote team members can live anywhere in the U.S. as... 
    Remote work
    Base plus commission
    Full time
    For contractors
    Work at office
    Home office

    Luke Lehman State Farm

    Woodbury, MN
    14 hours ago
  •  ...Retention Specialist REMOTE | US About Us Property Leads delivers high-quality, motivated seller leads to real estate investors, and we...  ...fast, we're data-driven, and we care about results. Our customers are investors running real businesses on the leads we... 
    Remote work

    Property Leads

    Austin, TX
    1 day ago
  • Engaging directly with customers at risk of cancellation, the full-time remote Customer Retention Specialist will utilize consultative and empathetic techniques to help clients rediscover the value of the platform, thereby preserving revenue and reducing churn. Key responsibilities... 
    Remote work
    Full time

    Virtual Vocations Inc

    New York, NY
    3 days ago
  • $8.75 per hour

     ...Job Description Location: Fully remote – must be based in the Philippines...  ...looking for high-performing sales and customer retention professionals in the Philippines to join...  ...Requirements All Customer Retention Specialists provide their own equipment, which must... 
    Remote work
    Hourly pay
    Full time
    Immediate start
    Monday to Friday
    Flexible hours
    Shift work
    Weekend work
    Afternoon shift

    Nerdy

    Saint Louis, MO
    6 days ago
  • A Global Insurance Company is seeking a Customer Service Representative for a remote role. You will deliver exceptional service to group insurance clients...  ...inbound and outbound calls, and support customer retention. Candidates should have at least 1 year of experience... 
    Remote job

    Arsenault

    Dallas, TX
    3 days ago
  • $18 per hour

     ...What The Role Is: In this Remote Customer Service/Sales Representative role, you will be a Retention Specialist whose role is to retain a customer who wants to cancel their ADT services. You will play a key role in the growth of our organization by serving as an expert... 
    Remote work
    Hourly pay
    Full time
    Temporary work
    Work at office
    Work from home

    ADT

    Irving, TX
    2 days ago
  • $70k

     ...motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role... 
    Remote work
    Hourly pay
    Full time
    Live in
    Local area
    Afternoon shift

    EchoStar

    United States
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Remote Customer Retention Specialist. Be the first to apply!