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Remote Customer Retention Specialist

DIRECTV

DIRECTV is seeking a Customer Service Representative focused on retention to support customers remotely from home. You will use empathy and consultative approaches to keep services, resolve issues, and improve processes. Responsibilities include answering calls, using systems, offering solutions, processing purchases, and ensuring dependable attendance. 6 months to 1 year of CS experience and Windows familiarity required; private home workspace and reliable internet essential.

#J-18808-Ljbffr
Vacancy posted 3 days ago
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