Servicing Vendor Specialist

Role Description

Responsible for the daily review, approval, and documentation of repossession assignments. Act as the final checkpoint in the repossession process, ensuring that all state and federal regulations are strictly adhered to before approving an account for repossession.

Job Duties

• Perform comprehensive daily reviews of accounts identified for repossession to confirm they comply with state and federal regulations, including assessing each account’s eligibility for repossession.
• Approve or reject repossession assignments based on established guidelines and account details.
• Serve as the final checkpoint to ensure all regulatory requirements are met, including proper documentation and notices.
• Accurately document all actions taken on accounts, including approvals, rejections, and compliance checks.
• Maintain detailed and organized records to support audits, compliance reviews, and operational reporting.
• Identify and escalate complex or high-risk cases to management for further review.
• Develop and maintain a comprehensive understanding of collections, loss mitigation, and repossession processes.
• Other duties as assigned.

Qualifications

• High school diploma or equivalent.
• 1+ years in auto finance operations.
• Strong communication and interpersonal skills, with the ability to build and maintain effective relationships with vendors and internal stakeholders.
• Knowledgeable in Microsoft Office Suite (Excel, Word, PowerPoint).
• Ability to work independently and as part of a team in a fast-paced environment.
• Problem-solving skills, with the ability to handle account issues or disputes in a timely and professional manner.
• Ability to maintain confidentiality and handle sensitive information responsibly.
• Knowledge of state and federal repossession and collection laws.
• Experience in the finance or credit industry preferred.

Requirements

• #LI-Remote
• The pay range for this role is $19.80 - $24.40 hourly.

Benefits

• Individual compensation packages are based on various factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons.

Company Description

Exeter Finance LLC is an Equal Opportunity Employer.