Executive Welcome Ambassador

Canon Business Process Services Customer Service/Concierge Professional

Canon Business Process Services is looking for an energetic and experienced customer service/concierge professional with Executive Level / VIP communications proficiency, both written and verbal.

This position requires that candidates have a positive attitude, decorum, interpersonal skills, a friendly demeanor, the ability to multitask, and a passion for service and hospitality. Applicants must be skilled with the Microsoft Office suite as well as able to quickly learn new platforms. Work hours may require early mornings and/or late evenings depending on business needs and events. Professionals in this position are highly visible and must be able to adapt to changing circumstances, and demonstrate critical thinking in a fast pace environment.

Responsibilities

Greet staff and guests entering the facility.

Efficiently register guests and direct them to the person with whom they are meeting.

Courteously address requests, solve problems, and ensure prompt follow up accordingly.

Represent the client business with a professional appearance and demeanor at all times.

Preferred Qualities and Skills:

Professional, composed, polished and professional. Well-groomed appearance with a great demeanor for a financial corporate culture

Passion for excellence and great enthusiasm in providing exceptional service standards

Driven and motivated to perform at increasing levels of responsibility

Customer service oriented, friendly, and courteous

Fluent in English, both verbal and written exceptionally organized

Previous customer and/or hospitality experience with a proven track record of success

Problem solving skills and the ability to work effectively under pressure.

Attention to detail

Adept with the Microsoft Office suite and the ability to quickly learn new platforms

Qualifications:

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Be at least 18 years of age
• Posses a high school diploma or equivalent
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner