Clinical Lab Control Clerk

Overview Under general supervision of the Pathology Supervisor and in accordance with established policies and procedures, performs a variety of duties to provide for centralized receipt, recording and distribution of specimens within laboratories. Assists with recording, verifying and communicating test results. Maintains detailed related records. Logs specimens received onto department microcomputers. Answers the central telephone line for clinical laboratories. Responds to general and specific information requests, concerns, and problems. Resolves problems within the scope of authority or refers as appropriate after obtaining sufficient background information. Values & Success Factors Brown University Health employees are expected to successfully role‑model the organization’s values of Compassion, Accountability, Respect, and Excellence. They are also expected to demonstrate the core Success Factors: Instill Trust and Value Differences, Patient and Community Focus, and Collaborate. Responsibilities Receives specimens for processing within various clinical laboratories. Numbers and checks labels accordingly. Completes master log, worksheets, and similar documents as required. Logs onto Department microcomputer. Organizes, maintains, and distributes all computer‑generated data. Generates appropriate billing data. In conjunction with technologists, checks specimens to identify any that require special handling or processing due to testing procedures, patient diagnosis, condition, or volume of specimens. Records and communicates same. Ensures delivery to the appropriate laboratory. Contacts patient care units, departments, and physician offices as necessary to clarify testing requests, notify of samples needing to be redrawn, and prioritize tests when specimen volume is insufficient. Answers the central telephone line for laboratories. Responds to general and specific information requests (e.g., patient specimen and culture reports, test procedure availability). Tracks and assists in the resolution of lab‑related problems and concerns. Resolves questions within the scope of authority or refers to the appropriate resource after assimilating sufficient background information. Receives test results from laboratory sections. Phones patient care units or physician offices with status or critical test results. Transfers results to laboratory record sheets and enters data into the microcomputer. Assists supervisors with editing and verification of results. Identifies questionable entries by checking against input documents and normal ranges, and alerts supervisor or technologist if further investigation is required. Assures that all testing requests are logged. Performs a variety of clerical duties, including preparing and maintaining detailed records of laboratory procedure requests and results. Coding outpatient billing forms. Verifying requesting physician’s name and address to send outpatient results. Minimum Qualifications Basic Knowledge: Completion of high school with coursework in biology and chemistry. General knowledge of a variety of laboratory tests and procedures for obtaining and handling laboratory specimens. Knowledge of universal precautions. Organizational and clerical skills to maintain logs and records. Microcomputer skills. Analytical ability to assist supervisors in checking, editing, and verifying test results and to track and assist in problem resolution. Interpersonal and communication skills to exchange factual information with physicians, nurses, and external laboratories regarding laboratory services, test results, and test procedures. Experience One year of experience performing similar duties successfully in another institution, or one year of on‑the‑job training under supervision at a hospital. Work Environment & Physical Requirements Some exposure to odors, chemicals, and infectious materials when handling laboratory specimens. Hazards are minimized by following established precautionary procedures. Supervisory Responsibility None. Pay Range $20.25–$21.13 per hour. Equal Employment Opportunity Statement The Brown University Health system is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment. Employment Details Location: Rhode Island Hospital – 593 Eddy Street, Providence, RI 02903. Work Type: Monday‑Friday, 11p.m. – 730a.m., rotating weekends and holidays. Shift: Night. Driving Required: No. Union: International Brotherhood Teamsters. #J-18808-Ljbffr RIH Rhode Island Hospital