Currents Wait Staff

Description

Pay Rate: $11.41 an hour

SUMMARY: To welcome guests and provide superior service. Responsible for a high level of guest service as described in your departments guest service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet guests, take food and beverage orders, deliver orders, check back, ensure satisfaction and pre-bus tables

• Operate point-of-sales system and handle cash and cash equivalents

• Answer questions, provide menu suggestions and offer event and promotional information

• Complete stocking and cleaning duties

• Help clean tables and surrounding areas after guests leave

• Provide assistance and break coverage to coworkers

• Communicate with coworkers and management to ensure superior service to guests

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification

Required:

• 6 months Server experience; or 6 months Currents hosting experience

• Previous point-of-sales systems experience

• Previous cash handling experience

Preferred:

• High School Diploma/GED

Skills

Required:

• Accurate and detail-oriented

• Highly organized and ability to adapt quickly to changing priorities

• Excellent verbal and interpersonal communication skills

• Above average math skills

Abilities

Required:

• Ability to work fast and efficiently

• Ability to follow established dress code policies and practice good personal hygiene

• Ability to interact with guests, coworkers and management in a professional and courteous manner

• Ability to enthusiastically and professionally sell and up-sell food & beverage products

• Ability to speak in a clear, concise and pleasant voice

• Ability to complete multiple tasks under pressure while maintaining a professional manner

REQUIRED TRAINING

• Treasure Island guest service training

• TIPS training and certification

• Bloodborne Pathogens training

• Training on Treasure Island food handling procedures

• Any position-related training as determined by department manager

PHYSICAL DEMANDS

• Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours

• Must have a good sense of balance, and be able to bend and kneel

• Must be able to reach and twist routinely

• Must be able to push, pull and grasp objects routinely

• Must have the ability to independently lift up to 25 pounds routinely

• Must be able to perform repetitive hand and wrist motions

• Must have good eye hand coordination

WORKING ENVIRONMENT

• Work is performed in the restaurant but may require going onto the gaming floor which includes flashing lights, frequent loud noises and cigarette smoke

• Must be able to work in cramped, tight quarters

• Must be willing to work a flexible schedule including all shifts, weekends and holidays

• Occasionally overtime may be required

• Occasionally must deal with angry or hostile individuals

• High volume direct public contact

Equal Opportunity Employer

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