Front Desk Receptionist

Front Desk Receptionist Legendary Sweat Payroll LLC – San Marcos, California, United States About this position Be a part of our team at Dogtopia! Dogtopia, the industry leader in dog daycare, boarding, and spa services, has immediate openings for energetic, organized, business-minded individuals that will be the first point of contact as a Canine Concierge. We are looking to make 2 PART‑TIME hires. Candidates should LOVE dogs and be proactive in their development towards becoming better canine citizens – and, upon successful completion of training, can even bring their dog to work! What we offer Always bring your dog to work day! Education in basic dog obedience and training Fun, dynamic team culture Career progression based on performance Additional certification programs available Competitive wages with flexibility in scheduling Learn key skills related to customer service, teamwork, or sales Benefits for full‑time team members Day to Day Duties Sell daycare enrollments Lead tours of the facility Book meet & greet appointments on the phone Make phone calls to leads Follow up with pet parents and dogs via phone and text Post to Instagram and Facebook Use computer software including MS Office, iOS, and more Multi‑task: deliver customer service while supporting canine coaches in playrooms Clean Manage a POS system Greet everyone that walks into Dogtopia Understand Dogtopia's noble cause Understand our Dogtopia‑isms Company Values We LOVE life unconditionally like a dog! We STAY loyal to our pack! We CHASE the absolute highest standards of safety. We PLAY to our fullest potential. We TREAT every day like it’s the most exciting day ever. A Clean and Safe Environment Maintain a neat and organized front desk team and area at all times Create a self‑starting mindset with strong organizational skills Set the example for the team on the 3 S's (smile, story and satisfaction) and hold accountable to internal and external customer service standards Answer phones, emails and questions from pet parents Strive for high customer review ratings Enjoy your team, grow your team, and play to your fullest potential As the Canine Concierge, you are responsible for working with all customers and team members to ensure our customer experience sets the highest standards and satisfaction. Watch this short video to learn more about the brand: Qualifications Must love dogs Ability to spend up to 100% of the work time standing Ability to work flexible days and hours, including holidays and weekends Ability to work cohesively with others in a fast‑paced environment Strong customer service skills, along with customer tolerance Ability to make and take phone calls while still assisting at the lobby Must be comfortable with upselling Salary Information $16.5 - $16.5 per hour #J-18808-Ljbffr Legendary Dogs (Dogtopia)