Sales Associate

Job Description

Job Description

MANE is a 5th generation French family-owned business known for innovation and progress in the world of Flavor and Fragrance. As sensation enthusiasts, we strive to provide exceptional moments in people’s daily lives through the timeless flavors and fragrances we create. With our passion, creativity, and innovation, “ We capture what moves ”.

We have an immediate opening for a Sales Associate to join our amazing team at our Creative Center in Parsippany, NJ! As an entry-level part of MANE’s sales team, you will play a key role in driving sales with assigned clients. This position offers an excellent opportunity to develop your skills in service, relationship management, and sales techniques, preparing you for future advancement within the organization.

RESPONSIBILITIES:

• Project Management:
  Oversee project entry, track sample requests, monitor progress, and ensure timely delivery. Keep sales managers informed of status updates throughout the process.
• Central Communication Hub:
  Serve as the primary point of contact for project information, facilitating clear and effective communication among all departments involved in client development.
• Regulatory Coordination:
  Manage and follow up on main regulatory topics with clients to ensure compliance and smooth project progression.
• Relationship Management:
  Develop and refine service and relationship management skills, including presentation and negotiation techniques.
• Customer Support:
  Provide ongoing support and proactive follow-up to ensure client requests are fulfilled promptly and efficiently.
• Client Liaison:
  Act as a key contact for clients, maintaining self-sufficient, multi-channel communication and proactive outreach in close collaboration with the Account Manager (ACM).
• Sales Skill Development:
  Shadow and train with experienced sales professionals to build your sales capabilities and gain exposure to strategic account leadership.
• Sales Forecasting & Planning:
  Enhance your understanding of sales forecasting, budgeting, and planning while building relationships with Business Intelligence, Operations, and Customer Service teams.
• Strategic Support:
  Assist the ACM in building and executing territory strategies, account action plans, and managing cross-functional teams to achieve and exceed objectives.
• Meeting Preparation & Follow-Up:
  Prepare for and attend client meetings, distribute call reports, and initiate follow-up actions with relevant departments.
• Market & Client Insight:
  Gain insights into internal client and market strategies, as well as priorities for securing new business.
• Technical & Ideation Growth:
  Expand your technical knowledge and creative skills through active participation in project management and team meetings.
• Sales Communication:
  Maximize communication efforts internally and externally to ensure customer requirements are met efficiently and thoroughly.
• Administrative Support:
  Assist with sales administration and related functions as needed.
• Global Mindset & Team Spirit:
  Demonstrate a collaborative approach and a global perspective in all interactions.
• Environmental Commitment:
  Actively participate in relevant environmental education and training. Support the implementation of corporate and local environmental policies, procedures, and practices, promoting continual improvement in line with MANE’s environmental goals.

EDUCATION AND EXPERIENCE:

• Bachelor’s Degree in related studies
• 4 plus years' experience in sales support role for flavor/ fragrance or related industry
• Microsoft Office Suite
• Salesforce experience a plus

PERSONAL CHARACTERISTICS:

• Strong organization and follow up skills
• High degree of customer centricity
• Excellent Customer Service Skills
• Effective oral and written communication skills
• In depth market, trend and industry knowledge
• Self-starter and motivated team player

MANE offers industry leading benefits including a generous PTO plan. Additional benefits include paid holidays, annual year-end shutdown, annual and bi-weekly 401(k) contributions, tuition reimbursement, paid parental leave, employee assistance programs and many more. MANE is known for having a culture that focuses on our employees and their well-being. See for yourself why our employees love working at MANE!

Pay Transparency Disclosure: The anticipated annual salary for this position is $80,000 to $105,000. Final compensation will be determined based on a variety of factors, including but not limited to experience, qualifications, geographic location, and applicable legal considerations. This role is also eligible for a discretionary annual bonus, which is awarded based on both individual and company performance.

MANE is an equal opportunity employer.