Service Manager

Job Details: Level – Management; Job Location – Mayfield Park – Arlington, TX 76014; Job Category – Onsite Management. JOB SUMMARY Along with the Community Manager, the Service Manager is responsible for overseeing the physical property, general maintenance repairs, apartment make‑ready, preventative maintenance, and construction/rehabilitation projects for an apartment community. The Service Manager oversees the maintenance staff, leads by example, and must be available to handle groundskeeping and/or pool duties as needed. Reports To: Community Manager and Regional Maintenance Supervisor. Supervises: Under direction from the Community Manager, supervises all maintenance personnel, including housekeeper. ESSENTIAL FUNCTIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Under the direction of Community Manager, supervises, trains, and schedules maintenance activities for the apartment community and maintenance staff. Coordinate, schedule, and respond to resident/management requests and work orders for occupied units. Coordinate, schedule, and prepare vacant apartment units for move‑in. Coordinate and schedule appropriate safety and skills training for maintenance employees. Identify and correct hazardous property conditions that could place the property in a liable position. Order supplies and manage maintenance budget. Coordinate, schedule, and perform preventative maintenance on equipment and units. QUALIFICATIONS REQUIRED EDUCATION AND TRAINING High school diploma or equivalent. Five years of multi‑family experience or equivalent combination of education, training, and experience that demonstrates the ability to perform the duties of this position. TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS EPA Section 608 (HVAC/Freon Recovery certification) required. Certifications/permits required by city or state to perform job responsibilities required. Training in boiler repair, plumbing, and mold detection/resolution required. Certified Apartment Maintenance Technician (CAMT) preferred. Certified Pool Operator (CPO) required. KNOWLEDGE, SKILLS AND ABILITIES Handle plumbing repairs, tile work, HVAC equipment, appliance repair, carpentry repairs, electrical repair, and all facets of apartment make‑ready. Operate common maintenance‑related tools, including key machine, augers, lead detector, ampere meter, volt meter, recovery machine, manifold gauges, charging cylinders, steam clean/shampoo machine, spray paint rig, electric saws, cordless screwdriver, drill, air conditioners, boiler, water heaters, chlorine test kit, various screwdrivers, nut drivers set, pliers, various wrenches, wire crimping/stripping tool, diagonal cutter, drill bits, hammers, tape (ruler), tube cutter (copper), soldering torch, and ladders. Apply common sense and understanding to carry out instructions and plans. Interact regularly with residents, vendors, contractors, all levels of employees, and clients, and possess excellent interpersonal skills. Read and write in English to read diagrams, meters, instructions, and write reports. Proficiency in using property management software and Microsoft Office. Experience in compressor diagnosis, fire sprinklers, and irrigation systems preferred. Basic knowledge of OSHA requirements and local, city, and state ordinances. Must supply own hand tools. #J-18808-Ljbffr