Delivery Coordinator

Join a Top-Rated WorkplaceAre you passionate about delivering exceptional customer service and creating an outstanding vehicle delivery experience?CarShop is seeking a dependable, customer-focused Delivery Coordinator to ensure every customer has a seamless and memorable experience when taking delivery of their vehicle. In this role, you'll coordinate vehicle deliveries, prepare delivery paperwork, educate customers on their new vehicle, and serve as the final step in creating an exceptional customer experience.At CarShop, we're committed to delivering an exceptional customer experience and that starts with our people. As part of Penske Automotive Group, a Fortune 500 company, we offer a supportive culture where employees are valued, respected, and given opportunities to grow and succeed.CarShop has been recognized as a Glassdoor Best Places to Work and has earned Top Workplace honors from the Philadelphia Inquirer and Pittsburgh Post-Gazette for multiple years, reflecting our commitment to creating an exceptional employee experience.Compensation & BenefitsPay: $16.00 - $18.00 per hourMedical, dental, and vision insurance401(k) with company matchPaid vacation and holidaysEmployee discountsPaid training and professional developmentCareer advancement opportunities within CarShop and Penske Automotive GroupStable employment with a Fortune 500 companySupportive, team-oriented cultureWhat You'll DoAs a Delivery Coordinator, you'll play a key role in ensuring every customer leaves CarShop confident, informed, and excited about their new vehicle.Responsibilities include:Coordinate and schedule vehicle deliveries with the Sales TeamPrepare delivery paperwork and ensure all documentation is accurate and completeReview purchase paperwork with customers and answer questions during the delivery processExplain available protection plans and aftermarket productsIntroduce customers to the Service Department and available maintenance programsDemonstrate vehicle features, technology, and operating functions to ensure customers feel comfortable with their purchaseWork closely with Sales Consultants and Managers to ensure vehicles are delivery-ready and appointments stay on scheduleDeliver an exceptional customer experience from arrival through vehicle deliveryMaintain accurate records and support additional dealership operations as neededContribute to a positive, collaborative team environmentWhat We're Looking ForPrevious customer service, hospitality, retail, or automotive experience preferredExcellent communication and interpersonal skillsFriendly, outgoing, and professional demeanorStrong organizational skills with the ability to multitask in a fast-paced environmentDetail-oriented with excellent time-management skillsComfortable explaining information and demonstrating vehicle features to customersPositive attitude and commitment to providing outstanding customer serviceTeam player who enjoys helping customers and coworkers succeedDemonstrated integrity, professionalism, and accountabilityValid driver's license with a satisfactory driving recordAbility to pass pre-employment screening, including background and drug testingReady to Join Our Team?If you enjoy working with people and take pride in creating an exceptional customer experience, we'd love to hear from you.Apply today and become part of the CarShop team.CarShop is an Equal Opportunity Employer.