Full-Time Receptionist

Are you a friendly, self-motivated professional with strong attention to detail? Join the Good Shepherd team as a Receptionist and make a meaningful impact every day. In this role, you'll serve as the first point of contact for residents, families, and visitors-creating a welcoming environment while providing essential support across the organization. In addition to joining an excellent team, Good Shepherd offers a collaborative workplace and a competitive benefits to employees.

• 8:00 AM - 4:30 PM Monday - Friday
• Included in the holiday rotation
• Occasional weekend pickup opportunities

• Deliver exceptional customer service to residents, staff, and visitors by providing information and service
• Monitor the front lobby and manage incoming phone calls in a professional and timely manner
• Greet and direct guests, vendors, residents, families, and employees with warmth and professionalism
• Provide administrative and clerical support to various departments
• Maintain the cash box and accurately record resident trust account transactions
• Maintains postage meter and forwards resident and staff mail

• Generous Paid Time Off
• Earned Safe & Sick Time Off
• FREE Option for Health, Dental, Vision & Life Insurance for Employee
• 401K with Company Match
• Employee Referral Bonus
• Tuition Reimbursement & Scholarship Opportunities

• Must be able to communicate both verbally and in writing
• Ability to work as a team member and resolve problem situations constructively
• Previous experience with multi-line phone systems, customer service and computers required
• Typing speed of 50 WPM
• Must be able to prioritize multiple tasks