Residential Life Coordinator

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. This position is for the Residential Life Coordinator (RLC) assigned to work in one of our residential communities and supports the educational experience of residents and student staff. The RLC is a live-in entry-level administrative position directly supervised by a Senior Area Director. They assist in the day-to-day conduct, conflict resolution, and programming efforts of their residential area. Responsibilities include selection, training, and co-supervision of student staff; crisis management; serving as a conduct hearing officer; collaborating with campus partners; co-curricular and educational programming initiatives; administrative operations; and the development of a comprehensive student development experience. Additionally, the RLC also coordinates with Facilities & Operations. Our residential communities vary in size and room type. This position will serve in one of our residential communities, including but not limited to our year round communities as well. This position involves significant night and weekend work. Salary Range is $40,000-$42,000 Primary Duties and Responsibilities: Student Development & Programming Under the direction of the Senior Area Director, co-manages the operations andresidential experience for their residential community. Works closely with their area Office Supervisor. Assists with the recruitment, selection, supervision, and training of student staff including up to 22 Resident Assistants. Facilitates employee performance evaluations and matters of staff discipline and recognition. Advises and counsels staff regarding personal and professional matters. Manages all programming efforts within the residential community as well as implementation of the area’s community engagement model. Provides leadership to student employees involved in programming. Includes, but not limited to large-scale events, academic and wellness initiatives, and collaborative programs with Student Life, the Dean of Students Office, Toppel Career Center, and other campus partners. Serves as secondary liaison with Facilities and ABM for communications and resolving area issues. Maintains visibility and contact with individual students and student groups. Advises staff on building inclusive community environments. Assists in student development through advising, counseling, and disciplinary conversations. Creates and promotes student leadership opportunities in the residential community, and advises a leadership and/or programming board when applicable. Area Administration Assists with the opening and closing of buildings each year. Contributes to the management of the area’s budget and ensuring compliance with University procurement policies. Supports the administration of policies and procedures for room assignments, room changes, occupancy checks, damage reporting and billing. Represents the Department of Housing and Residential Life on Departmentand University committees, participates fully in the professional activities of the Division of Student Affairs and develops cooperative relationships with other offices in the division. Assists with summer housing or conference operations. Safety, Health, & Behavior Management Assumes weekday, weekend, and holiday/vacation duty coverage of campus through serving in the professional staff on-call duty rotation to provide appropriate crisis response for all on campus residents. Assists with crisis and conduct matters for the residential area. Enforces University and Departmental policies and procedures and serves as an investigator/hearing officer for university disciplinary violations. Provides safety education and monitors security operations of building, often whilepartnering with the HRL Safety & Security team. Conducts ongoing risk assessment of residential students. Supports students with resolution of roommate conflicts and crisis management situations. Responds to parent/guardian and student issues, concerns and questions. Serves as “essential staff” during a hurricane or other campus wide emergency. Assumes additional duties as assigned by senior staff. Systems Management The position utilizes the following software platforms: StarRez Maxient Qualtrics CSGold Onity Workday WhenIWork ECMS Knowledge, Skills, and Abilities Skills in assessing, organizing, and prioritizing multiple tasks for projects. Strong skill in written and verbal communication. Ability to lead, motivate and direct students. Ability to communicate with all levels of employees and be customer-oriented. Ability to collaborate at a high level with campus partners, departments, and stakeholders Must demonstrate ability for independent decision-making, judgment, and discretion in responding to problems in the residential college and when responding to duty/crisis calls. Requirements Essential: Bachelor’s degree is required Preferred: Master’s Degree in college student personnel, higher education, counseling or related field. Experience with supervision, student conduct, crisis response, educational programming, working with faculty, and working with different and multiple populations is desirable. Remuneration Competitive salary for a 12-month exempt position. Fully furnished two or three bedroom apartment. Meal plan when dining facilities are open during the Fall and Spring semesters. Vacation and benefits provided by the University. The University of Miami is recognized as one of the nation’s premier research institutions and academic health systems and is among the largest employers in South Florida. With more than 20,000 faculty and staff, the University is committed to excellence and guided by a mission to positively impact the lives of students, patients, and communities locally and globally. We are dedicated to fostering a culture where every individual feels valued and empowered to contribute meaningfully. United by shared values, the University community works together to build an environment defined by purpose, collaboration, and service. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Full time Employee Type: Staff The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation. The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride. The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings. Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019. The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022. With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.