Refugee Case Management Coordinator - Miami (Temporary)

This is a temporary position, effective through March 1, 2026 - August 14, 2026.

Are you excited by the prospect of working for an organization that truly values your contributions, provides opportunities for growth and development, AND gives you a chance to make a difference in the lives of children and families?

WHAT YOU WILL DO:

The Refugee Case Management Coordinator is an exempt position responsible for coordinating psychosocial, educational, social, and housing services. This position is also responsible for supervising, processing referrals, and follow-ups to ensure timely and appropriate service delivery through a network of providers.

Supervisor Responsibilities:

• Provide case management and social service oversight to all program sites
• Provide weekly clinical supervision to social work interns and provide case consultations at case staffing and FL-CASIC periodic staff meetings.

Duties and Responsibilities:

• Provide social work services for the program, which include individual assessments, individual counseling, and group counseling.
• Oversee the individual, family service, and wellness plans for each new client
• Conducts outreach to a network of social service providers to build a trauma-informed network
• Ensures client referrals to social service services through a network of providers to include housing, education, childcare, employment, and psychosocial services
• Ensure concise, timely entry, and completion of all documentation in the Avatar system within 48 hours of the event occurrence.
• Participate in monthly supervision, monthly staff meetings, and peer audits with the program director and staff
• Assist in the data collection to ensure program outcomes.
• Perform all other duties as assigned.

WHAT WE OFFER:

• $52,000 - $56,000 annual salary, depending on experience
• 15 PTO Days per year
• 13 Paid Holidays
• Medical, Dental & Vision insurance
• Healthcare Concierge
• Financial Wellness Program
• Dependent Care Flexible Spending Account
• Immediate eligibility for 403b Savings Plan with 25% match
• Supplementary Accident, Hospital Indemnity and Specified Disease insurance
• Paid Life/AD&D insurance
• Pet, Legal and Identity Theft programs
• Continuous training and professional development opportunities
• Mileage Reimbursement
• An opportunity to make the world a better place!

WHAT YOU WILL NEED:

• Master's degree in social work or related field with a thorough understanding of trauma-informed care principles
• Previous social work supervisory experience strongly preferred
• Previous experience working with refugees strongly preferred
• Excellent supervisory and analytical skills
• Ability to deal professionally, courteously, and efficiently with clients and other employees
• Knowledge of community organizations and resources
• Excellent written and verbal communication skills
• Knowledge and previous experience in working with interpretation services
• Cross-cultural experience or cultural diversity training required
• Must be able to speak, read, and write in the English language
• Bilingual, a plus in Dari/Pashto, which are languages spoken by clients
• Must have a valid driver's license with auto insurance coverage.

WHO WE ARE:

From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture, or gender identity. Our programs span a broad spectrum of human services, including behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation, and home care assistance for the elderly.

Gulf Coast JFCS strives to offer opportunities to gain field experience and direct client contact hours for both Bachelor's and Master's level practicum and internships. For license-eligible candidates, we may provide both individual and group supervision from a Board-Certified qualified supervisor to help fulfill state requirements, at no cost to the employee, depending on staff availability and scheduling capacity.

Gulf Coast JFCS is committed to maintaining a work environment free of harassment, discrimination, and inappropriate behavior. Gulf Coast JFCS will not tolerate discrimination against its employees on the basis of their race, color, sex, age, religion, national origin, disability, marital status, pregnancy, veteran status, citizenship, gender identity, sexual orientation, workers' compensation status, or any other characteristic protected by federal, state, or local law.

Background Screening Requirements: It is our policy at Gulf Coast JFCS that any candidate being considered for employment must successfully complete the organization's background screening requirements, including drug screening and applicable motor vehicle checks. Gulf Coast JFCS is a Florida Care Provider of the Department of Children and Families (DCF), Agency for Health Care (AHCA), and the Department of Elder Affairs (DOEA), which requires all candidates to undergo fingerprinting through the Florida Care Provider Background Screening Clearinghouse. To learn more about the Clearinghouse, please visit: HB531 | Florida Agency for Health Care Administration

Gulf Coast JFCS is an Equal Opportunity Employer, Drug-Free Workplace, and E-Verify employer.