Scheduling Coordinator Miami, FL
$60k - $70kEOLA Power
Scheduling Coordinator
Scheduling Coordinator Responsibilities:
- Manage a designated territory of Field Service Engineers by coordinating all maintenance visits, emergencies, and installation.
- Handle important logistics such as coordinating travel, part/equipment tracking, and emergency maintenance requests.
- Assist with challenging client requests or issue escalations as needed.
- Coordinate with other departments to ensure projects are completed.
- Provide phone and email support to clients.
- Create Quotes for our Customers based on Field Service Recommendations.
- Prepare Field Service Reports based on the equipment entered by our Field Engineers.
Requirements:
- AS/AA degree
- At least three years of experience in an office environment with previous data entry is required
- History of administrative responsibilities
- Excellent Customer Service Skills
- Excellent communication, writing, negotiation, and time-management skills
- Enthusiasm and an ability to learn quickly and retain information
- Advanced PC skills
- Advanced Microsoft 365 Skills
- A positive attitude and an ability to represent us with professionalism
- Ability to work in a fast-paced, challenging and changing work environment
- Self-motivated, proactive, and results-oriented professional style with a strong ability to work independently
- Prospective candidates should be proficient with the following software: Adobe Acrobat, Microsoft Office - Word, Excel and Outlook. Proficiency in grammar and sentence structure is expected. Attention to detail, knowledge of clerical and administrative procedures and systems, confidentiality, reliability and professionalism are a must.
- *Professional appearance and demeanor
- *Flexibility to adjust to evolving company needs
- *Must be authorized to work in the US
Compensation and Benefits:
- $60-70k base salary
- Paid Time Off
- 401K Matching
- Medical, dental and vision insurance
- Professional development assistance
- Referral program
- Paid Holidays
- Short Term/Long Term Disability
- Life Insurance
- Growth Opportunities
- Up to $300/month - non-taxed incentive with after-hours phone service (emergency only)
Hours: Monday through Friday 8am - 5pm
EOLA PowerVacancy posted 4 days ago
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