Case Manager - Outreach

Case Manager - Outreach

Be the steady voice. Be the advocate. Be the bridge to community success.

At Lighthouse Youth & Family Services, we believe every young person deserves a team that sees their strengths, supports their goals, and walks alongside them toward independence. We're looking for a passionate, trauma-informed Case Manager who can keep the treatment team focused on what matters most: the client and their successful transition into the community.

If you thrive in relationship-based work, value collaboration, and want to make a measurable difference in the lives of youth and families—this role is for you.

What You'll Do

You'll serve as a central connector and advocate, ensuring services are thoughtful, coordinated, and responsive to each client's needs.

Core Responsibilities

• Keep the treatment team aligned and focused on client-centered outcomes
• Assess client needs and determine appropriate levels of care and services
• Provide direct support through case management, advocacy, crisis de-escalation, and therapeutic interventions
• Help clients build independence and daily living skills for success at home, school, and in the community
• Connect clients and families to natural supports and formal community resources
• Coordinate crisis management and stabilization when needed
• Address barriers to education and employment through targeted interventions
• Develop, coordinate, and monitor individualized service, discharge, and case closure plans
• Maintain accurate, timely documentation and billable service units in compliance with clinical and regulatory standards
• Act as a liaison between referral sources, community partners, and internal service lines
• Support continuity of care through aftercare services, including monthly follow-up calls for six months post-discharge

Qualifications

Required

• Bachelor's degree in Human Services or a related field OR HS/Associate's degree with 3 years of relevant experience
• QMHS credential

Preferred

• Experience providing mental health case management
• CDCA certification

Additional Qualifications

• Strong interpersonal and writing skills
• Demonstrated computer proficiency

Why Lighthouse?

At Lighthouse, you're not just filling a role—you're becoming part of a mission-driven team committed to stability, dignity, and opportunity for youth and families. We invest in professional development, value collaboration, and believe meaningful change happens through relationships.

Ready to help guide clients from treatment to thriving in the community? Apply today and be the difference.