Global ITIL Support Manager | AI-Driven Ops (Remote)

Trimble

Remote job

Trimble Forestry is seeking a Support Manager to unite a cross-continental team and elevate customer experiences across North America and APAC. You will shape operational excellence, mentor professionals, and drive continuous service improvements in ITIL-aligned support across Canada and New Zealand. You will lead incident management, queue hygiene, and escalation readiness, while coaching staff to improve outcomes. Remote Canada-based role with 5% travel may apply. #J-18808-Ljbffr Trimble

Apply

Vacancy posted 5 days ago

Similar jobs that could be interesting for youBased on the Global ITIL Support Manager | AI-Driven Ops (Remote) in New York, NY vacancy

Global Head of Customer Support - Remote, AI-Driven Scale
TeamViewer in Atlanta, GA is seeking a Global Head of Customer Support to lead a multi-tier support... ...enhancing customer experience, and leveraging AI for efficiency. Candidates should have... ...proven success record. The company offers remote work options, competitive compensation...
Remote job
TeamViewer
Atlanta, GA
4 days ago
Global Technical Support Manager, Protective & Marine Coatings
PPG is seeking a Global Technical Support Manager to lead the delivery of high-quality,... ...agility.This role is open to a remote location; We are seeking... ...(e.g., Marine, EPC-driven environments) preferredKnowledge... ...beautify the world. At PPG we use AI in the hiring process to...
Remote work
Local area
PPG Industries
Pittsburgh, PA
5 days ago
Support Ops Manager | 12-Month, AI-Driven & Remote
Linktree seeks a Support Operations Manager for a 12-month fixed-term engagement in the San Francisco or Los Angeles area. You’ll own the systems,... ...Linkers worldwide, routing, staffing, quality, tooling and AI-powered automation. You’ll partner with Customer Support, Product...
Remote job
Fixed term contract
Worldwide
Linktree
Los Angeles, CA
3 days ago
Director of Support Services - Remote AI-Driven Ops Leader
...division of Harris, seeks a Director of Support Services to lead our Support team, drive... ...improve customer experience. This role is remote and requires travel ~25% to customer sites... ...will partner with executive leadership, manage budgets, and implement scalable processes...
Remote work
Iatric Systems
United States
2 days ago
Global Support Manager -AI Data Center Services
...83 billion revenue global technology powerhouse... ...stack portfolio of AI-enabled, AI-ready,... ...Power and Cooling support capability within AI... ...This is a support-management role and does not own... ...model, including remote and field response,... ...engineering. Relevant ITIL, service management...
Remote work
Contract work
For contractors
For subcontractor
Local area
Lenovo
Raleigh, NC
4 days ago
Director of Global AI-Driven Support
Virtuous is seeking a Director of Support to lead a 23-person global team across three manager-led groups aligned to Product and... ...the organization grows, with an AI-forward mandate around Swift CX and... ...staffing plans, and drive a data-driven culture. #J-18808-Ljbffr...
Virtuous
Phoenix, AZ
2 days ago
Service Desk Manager
$89.26k - $151.74k
...experienced Service Desk Manager to lead delivery of a modern, AI-enabled IT service desk supporting a federal... .... Apply ITIL-based service management... ...dashboard-driven reporting and ticket... ...at ICFICF is a global advisory and technology... ...- $151,744.00DC Remote Office (DC99)...
Remote work
Full time
Contract work
Work experience placement
Work at office
Local area
ICF
Washington DC
4 days ago
Americas Support Director: AI-Driven Ops & CX
...Senior Director, Americas Support Lead Location:... ...innovation and unmatched global expertise to streamline... ...operations and make data-driven decisions that optimize... ...Leadership: Manage and oversee day-to-day... ...Workforce Transformation and AI Adoption: Lead the organization...
Dynamics ATS
Texas
3 days ago
Technical Support Manager
...Technical Support Manager Teal Communications, Inc... ...to connect Physical AI & IoT devices to data networks globally. Teal has been recognized... ...is a process-driven leader with a deep... ...experience managing remote or offshore technical... ...operations (ITIL or similar process-...
Remote work
Teal Communications
Kirkland, WA
3 days ago
Global Product Support Manager — AI-Driven Platform & ROI
Google is seeking a Product Support Manager within gUP to own end-to-end purchase and post-purchase journeys, driving AI self-service transformation and automated workflows across... ...multi-market operations with strong data-driven decision making. #J-18808-Ljbffr Google
Google
Sunnyvale, CA
1 day ago
Director of Global Support & AI Excellence
...seeking a Director of Support to own a 23-person global support organization across three manager-led teams aligned to Product... ...team grows, with an AI-forward mandate over... ...CCO, partners with CX Ops and success teams, and... ...times, and a data-driven staffing narrative while...
US Health Partners, LLC
Phoenix, AZ
3 days ago
Global Training Manager, AI-Driven Enablement (Remote)
...CrowdStrike Inc. is seeking a Manager of Training to lead a globally distributed Curriculum Development team within the Falcon Complete organization... ...scale enablement to meet growing demands. You’ll drive AI-driven approaches and partner with SMEs to ensure content...
Remote work
CrowdStrike
Dover, DE
2 days ago
Global Talent Acquisition Director AI-Driven Hiring
...Altana seeks a mission-driven Talent Acquisition leader to drive global recruiting, partnering with the Chief People Officer... ...across NYC, DC, London, and remote teams. This player-coach role will... ...pipelines using data-driven insights and AI-powered tools for faster, higher-...
Remote work
Immediate start
Altana AI
New York, NY
4 days ago
Senior AI Growth Engineer AI-Driven Marketing Ops
...CrowdStrike, a global cybersecurity leader, seeks an Sr. AI Growth Engineer to own the technical foundation of a marketing AI platform... .... Based on West Coast preference, Seattle/remote candidates welcomed. Join a mission-driven company delivering AI-powered security at...
Remote work
CrowdStrike
Carson City, NV
3 hours ago
Global HRBP Director: AI-Driven Org & Exec Partnering
...executives. You’ll design orgs, lead a global HRBP team, and align talent with business goals using AI and data. This role shapes leadership development... ...North America, India, EMEA, and beyond. Remote-friendly with a focus on data-driven talent decisions and strong partnership...
Remote work
Avalara
New York, NY
2 days ago
Global Operations Chief, AI-Driven, Remote, Equity
...Partner Company, a remote-first firm building AI-driven reality capture platforms for the global construction ecosystem, seeks a strategic... ..., professional services, support and compliance, drive KPIs/OKRs... ...first process optimization, and manage hardware supply chain and...
Remote work
Partner Engineering and Science
United States
2 days ago
Global Product Support Manager — AI-Driven Self-Service
...'s gTech Users and Products team seeks a Product Support Manager to own end-to-end customer journeys, driving AI self-service and repairs modernization. You will... ...reduce repeat contacts, and improve satisfaction on a global scale. You will lead cross-functional programs...
Google
Sunnyvale, CA
2 days ago
Remote Global Real Estate Leader, AI-Driven Portfolio
...Avantor in the United States seeks a Senior Director, Global Real Estate to lead its worldwide portfolio of... ..., acquisitions, and facility investments, while driving an AI-enabled program, strengthening security, and delivering data-driven insights to #J-18808-Ljbffr
Remote work
Worldwide
Avantor
New York, NY
3 days ago
Service Desk Manager
...architecting, securing, and managing technology—whether... ...customer-centric support delivery across all... ...using data, ITIL/ITSM best practices... ...energetic, process-driven, customer-obsessed... ...leveraging automation/AI tools, and building... ....Manage remote, hybrid, and in-office...
Remote work
Currently hiring
Work at office
Work visa
All shifts
Shift work
Night shift
Weekend work
UDT
Miramar, FL
9 days ago
Global Leader, AI-Driven Simulation Documentation
$154.2k - $277.6k
...existing first‑line managers, and is accountable... ...toward AI‑enabled, context‑rich... ...success, services, support, and executive leaders... ...experience managing global teams and developing... ...Experience with AI‑driven content technologies... ...with Us #LI-PLM #LI-REMOTE $154,200 $277,600...
Remote work
Full time
Work at office
Work from home
Siemens Digital Industries Software
Troy, MI
4 days ago
Technical Support Manager
...Technical Support ManagerBring your energy to... ...Technical Support Manager based in Europe. You... ...mining operations and remote communities who... ...working by introducing AI tools and self-... ...performance targets.Data-driven, with experience... ...and access to global expertise within AggrekoOur...
Remote work
Local area
Work from home
Flexible hours
Aggreko
Albemarle, NC
3 days ago
IT Service Desk & End User Services Manager
$110k - $130k
...hands-on Service Desk Manager to lead and grow... ...defense for all IT support, owning the full intake... ...corporate offices, remote users, and field... ...certifications (ITIL, CompTIA, Google Workspace... ...and TEKsystems Global Services Were a... ...Artificial Intelligence (AI): We may use...
Remote work
Permanent employment
Work at office
Weekend work
TEKsystems
Mc Lean, VA
5 days ago
Global Marketing Intern: AI-Driven Content & SEO
...Incorporated in Niles, IL offers a Summer 2027 Global Marketing Intern position, a twelve-week program with onsite or fully remote options in the US. Interns may receive a... ...on content creation, editing, SEO, GEO, and AI-driven strategies to attract musicians, podcasters,...
Remote work
Internship
Summer internship
Relocation
Shure Incorporated
Niles, IL
4 days ago
Senior Data Engineer, Risk - AI-Driven Data Ops (Remote)
...App is seeking a senior Data Engineer to manage data architecture, modeling, and... ...datasets spanning multiple products and build AI-driven solutions for data quality and automated... ...scalable, secure data platforms used by millions of users globally. #J-18808-Ljbffr Cash App
Remote job
Cash App
Austin, TX
2 days ago
Global AI-Powered CX & Support Leader
...Zendesk seeks a transformative leader to drive global AI-powered customer experience. You will govern an AI-first support model, manage a 300+ strong team, and partner across... ...organization with significant travel. This is a senior, impact-driven role at Zendesk. #J-18808-Ljbffr
Zendesk
San Francisco, CA
4 days ago
Remote Client Support Team Lead | AI-Driven Coaching
...Jobgether in the United States seeks a Client Support Team Lead to manage a remote team of 8–12 coordinators across phone, chat, and email. You will coach... ...skills in communication and remote team management. AI-enabled tools and change initiatives are part of the role...
Remote work
jobgether
New York, NY
2 hours ago
Associate Director-Senior Manager, Global Master Data Management Engineering/Ops
$122k - $212.75k
...Product & Platform Management Job Sub... ...States of America, Remote (US), West... ...Senior Manager, Global Master Data Management... ...Engineering /OPS , located in... ...strategic framework to support the global... ...and AI environments Ensure... ...Enabling data-driven community insights...
Remote work
Work experience placement
Local area
Immediate start
Brighter Signals
Raynham, MA
5 days ago
SERVICE DESK LEAD
...motivated, mission‑driven, and relentless in... ...challenges across AI/ML, space and missile... ...Lead to join our team supporting the U.S. Army on... ...Service Desk Lead will manage customer‑facing IT... ...telephone, email, remote, desk‑side,... ...Security+ is required. ITIL certification is desired...
Remote work
IGNITE
Huntsville, AL
5 days ago
Global Head of Data-Driven Services & Digital Solutions
$265k - $315k
...Line Head for Data Driven Services (Electrification... ...role owns the global Data Driven... ...X, data-driven and managed digital services, automation... ...monitoring, remote diagnostics, automation... ...service outcomes. Support customers in... ...credibly with IT, AI, data, automation,...
Remote work
Local area
Siemens AG
Wendell, ID
4 days ago
Remote Global Legal Counsel AI-Driven Life Sciences
...seeks a Senior Legal Counsel to provide global legal support, resolve complex issues, and deliver practical... ...risk and business goals. You'll explore AI tools to improve outputs and work with leaders across regions. The role is remote with a strong preference for candidates...
Remote work
Beckman Coulter Life Sciences
Loveland, CO
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Global ITIL Support Manager | AI-Driven Ops (Remote). Be the first to apply!