Client Account Coordinator

Client Account Coordinator

The Client Account Coordinator plays an important role in supporting day-to-day client program execution, serving as a key liaison between assigned clients, internal support teams, field operations, retail partners, and reporting teams. This position helps ensure client needs are anticipated, clearly communicated, and successfully met while identifying opportunities to improve execution, compliance, reporting, and overall program performance. The ideal candidate is highly organized, detail-oriented, collaborative, and comfortable managing multiple priorities in a fast-paced retail services environment.

Responsibilities include serving as a primary day-to-day contact for assigned client programs, partnering with clients and internal teams to identify best practices, creative support ideas, reporting needs, execution opportunities, and process improvements. The role also involves collaborating with cross-functional partners, creating and communicating program instructions, reports, updates, and data analysis to support strong in-store execution and timely decision-making, monitoring program performance, and tracking sales trends, among other duties.

Qualifications include a high school diploma or equivalent, two or more years of retail, merchandising, consumer packaged goods, client support, or related program execution experience, at least one year of project coordination or project management experience, strong organizational skills, excellent written and verbal communication skills, strong attention to detail, ability to work independently while also contributing effectively in a collaborative team environment, retail sales savvy, proficiency with Microsoft Office tools, and demonstrated professionalism, sound judgment, adaptability, and a customer-focused approach.