Account Representative

Job Title Essential Job Functions Works directly with client on conflict resolution as issues arise. Ensures that client issues are dealt with in an efficient manner. Works with account manager to process invoices and account receivables for the account. Works closely with the project team in order to maintain a continuous knowledge of the account status at all times. Ensures that all processes and procedures are followed and work toward process improvement Communicates all aspects company capabilities and service to the client. Report analysis, trending and corrective actions Other duties as assigned Other Skills & Abilities People skills required in order to create, maintain and enhance relationship with customer Extremely detail oriented Technical competence (excel, word, power point etc.) Motivated, goal oriented High level of initiative and work well in a team environment Excellent written and oral communication skills Handles stressful situations and deadline pressures well Plans and carries out responsibilities with minimal direction Physical Requirements Talking, hearing and using hands to operate computer equipment Vision abilities required by this job include close vision and the ability to adjust focus Job may require extended sitting or standing, use of standard office equipment. Job will require punctual attendance and regular presence on-site at the assigned work location. Education & Experience BA in Business Administration or four years related experience Certification & Licenses Professional certification may be required in some areas Why Should You Work For Crane? At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work. We offer: Quarterly Incentive Plan 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use Excellent Medical, Dental and Vision benefits Tuition Reimbursement for education related to your job Employee Referral Bonuses Employee Recognition and Rewards Program Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities Employee Discounts Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates Come join the leader in logistics and take your career in the right direction. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We maintain a drug-free workplace and perform pre-employment substance abuse testing. This position requires the final candidate to successfully pass an E-Verify Check. Company benefits are contingent upon meeting eligibility requirements and plan conditions.