Customer Service Representative

Customer Service Representative TC Hafford Basement Systems | Wells, Maine We’re looking for a friendly, organized, and customer-focused Customer Service Representative to join our team! Our CSRs are an important part of the customer experience. You’ll communicate with customers by phone, schedule and confirm appointments, answer questions, follow up on issues, and make sure our customers receive the remarkable service they deserve. What You’ll Do Provide friendly, professional customer service by phone Schedule and confirm customer appointments Follow up with customers and help resolve questions or concerns Maintain accurate customer information, paperwork, and data entry Communicate with our teams to help keep jobs and appointments running smoothly Handle multiple tasks while staying organized and detail-oriented Work as part of a team to create a positive customer experience What We’re Looking For Friendly, positive, and customer-focused attitude Excellent verbal communication skills Strong organizational and follow-through skills Comfortable using a computer and learning new software Accurate data entry and attention to detail Ability to multitask and work well with others Customer service experience preferred High school diploma/GED preferred TC Hafford Basement Systems is an equal opportunity employer. #J-18808-Ljbffr TC Hafford Basement Systems