Administrative Assistant/Shipping & Receiving Coordinator

Job Description

Job Description

Administrative Assistant / Shipping & Receiving Coordinator

Position Summary

This role is responsible for managing day-to-day stockroom operations within an office environment, including shipping, receiving, inventory control, RMA processing, and invoicing. The ideal candidate is highly organized, detail-oriented, and able to work independently to resolve issues and ensure smooth operations. This position also supports general office functions, so collaboration and flexibility are essential.

Key Responsibilities

• Manage all shipping and receiving activities, including verifying, processing, and documenting incoming and outgoing shipments
• Oversee RMA (Return Merchandise Authorization) processes, ensuring accurate tracking, timely resolution, and proper handling of returned products
• Maintain accurate inventory records by monitoring stock levels, conducting cycle counts, and reconciling discrepancies
• Prepare, review, and process customer and vendor invoices with a high degree of accuracy and timeliness
• Coordinate with vendors, freight carriers, and internal teams to support efficient and cost-effective logistics operations
• Maintain organized and up-to-date records for shipments, returns, inventory transactions, and invoicing
• Identify process gaps and independently troubleshoot logistics, inventory, and documentation issues
• Contribute to continuous improvement initiatives within inventory and logistics operations
• Provide general administrative and office support as needed

Required Skills & Qualifications

• Strong team player with a collaborative mindset
• Hands-on experience with shipping, receiving, inventory management, RMA processing, and invoicing
• Proficiency in Microsoft Office (Excel, Outlook, Word)
• Excellent organizational skills with strong attention to detail and data accuracy
• Proven ability to problem-solve independently and take ownership of tasks
• Ability to manage multiple priorities in a fast-paced environment
• Strong written and verbal communication skills
• Experience in warehouse, logistics, or supply chain operations preferred
• Ability to lift up to 25 lbs