General Liability Claim Representative - Hartford CT

Job Description What Is the Opportunity? Be the Hero in Someone's Story. As a Claim Representative at Travelers, you will manage, evaluate, and process claims in a timely and accurate manner, ensuring claims are resolved efficiently with professionalism, empathy, and service. What Will You Do? Provide quality claim handling of General Liability claims including customer contacts, coverage, investigation, evaluation, reserving, negotiation, and resolution in accordance with company policies, compliance, and state specific regulations. Communicate with policyholders, claimants, providers, and other stakeholders to gather information and provide updates. Determine claim eligibility, coverage, liability, and settlement amounts. Ensure accurate and complete documentation of claim files and transactions. Identify and elevate potential fraud or complex claims for further investigation. Coordinate with internal teams such as investigators, legal, and customer service, as needed. Perform other duties as assigned. Additional Qualifications/Responsibilities Minimum Education: High School/GED Additional Qualifications: Bachelor’s Degree. Three years of experience in insurance claims, preferably General Liability claims. Experience with claims management and software systems. Strong understanding of insurance principles, terminology with the ability to understand and articulate policies. Strong analytical and problem-solving skills. Proven ability to handle complex claims and negotiate settlements. Exceptional customer service skills and a commitment to providing a positive experience for insureds and claimants. What is a Must Have? One-year bodily injury liability claim handling experience, or one year of liability claim experience, or successful completion of Travelers Claim Representative training program. Compensation Overview Annual base salary range: $67,000 - $110,600. Eligibility for performance-based cash incentive awards. Location & Company Hartford, Connecticut; Travelers Insurance. Job code: Ins Insurance. Auto req ID: 472310BR. #J-18808-Ljbffr VetJobs