Dental Patient Care Coordinator

Patient Care Associate - Treatment Coordinator

Silfa Dental Aesthetics is known for its dedication to implant and cosmetic dentistry, combining expert care with a comfortable, patient-first approach. We've created a workplace that feels more like family, where your contributions are truly valued. Our team works in a collaborative and uplifting setting that promotes growth, learning, and shared success. Come help us change lives through exceptional dental care-one smile at a time.

What You'll Tackle As Our Patient Care Associate - Treatment Coordinator:

• Patient Advocacy: Clearly present and review proposed dental treatments, guiding patients through financial options and leveraging third-party partners to make cosmetic dentistry accessible.
• Seamless Coordination: Collaborate closely with clinical and administrative teams to streamline same-day treatment acceptance and multi-visit planning, ensuring a smooth patient journey.
• Strategic Scheduling & Record Management: Oversee patient scheduling for all appointments, from routine cleanings to surgical procedures, and meticulously maintain accurate, confidential patient records in compliance with HIPAA.
• Financial Acumen: Handle all aspects of insurance verification, billing inquiries, payment processing, and end-of-day reconciliation to ensure financial accuracy and transparency for our cosmetic dentistry services.
• Digital Workflow Support: Dive into cutting-edge digital dentistry, including Smile Design, CBCT coordination, and 3D-printed case planning (training provided), enhancing our commitment to modern cosmetic dentistry.
• Ongoing Patient Engagement: Serve as a primary contact for patients, providing essential follow-up care, education on oral hygiene, and pre/post-operative instructions, reinforcing trust and treatment clarity.

What We Are Looking For

We're looking for an entry-level team member who brings genuine warmth and positive energy to our practice. The ideal Patient Care Coordinator is friendly, bubbly, and naturally enjoys connecting with people. This role plays a key part in creating a welcoming environment where every patient feels seen, comfortable, and cared for from the moment they walk in. If you love making meaningful first impressions, building rapport, and contributing to a supportive, hospitality-driven team culture, you'll thrive here.

Bring These Qualifications?

• 2+ years of experience as a patient care coordinator or front desk role in a dental or surgical practice
• Strong knowledge of dental insurance and third-party financing
• Highly organized, coachable, and self-motivated
• Passion for patient care, storytelling, and creating unforgettable experiences
• Familiarity with digital dentistry, 3D printing, or Smile Design is a bonus

Compensation & Perks:

Pay: $17-$23 per hour

Benefits: Medical benefits, a 401(k) with company match, competitive base salary, performance-based bonuses, paid time off (PTO), training and mentorship opportunities, growth into leadership, marketing, or digital case planning roles

Apply Now!

Our application for the Patient Care Associate - Treatment Coordinator role is incredibly efficient and mobile-friendly, designed to be completed in just 3 minutes. Apply now and start your journey in cosmetic dentistry today!