Patient Care Coordinator

Are you ready to be the smiling face that brightens someone's day and helps them achieve the smile of their dreams? Do you thrive in a fast-paced environment where your organizational skills and empathetic nature can truly shine? If so, then Silfa Dental Aesthetics in Commack, NY, is looking for a full-time Patient Care Coordinator to join our family! This is your chance to gain invaluable experience, grow professionally, and make a real impact in the exciting world of cosmetic dentistry.

Pay: $17-$23 per hour

Benefits:

• A 401(k) with company match
• Medical benefits
• Paid time off (PTO)
• Training and mentorship opportunities
• Growth into leadership, marketing, or digital case planning roles
• Competitive base salary and performance-based bonuses

SILFA DENTAL AESTHETICS: OUR MISSION

At Silfa Dental Aesthetics, we specialize in implant and cosmetic dentistry. We take pride in providing our patients with exceptional care and outstanding results, all in a warm and welcoming environment. Our practice emphasizes a family-like culture, where every team member is valued. We believe in fostering a positive and supportive atmosphere that allows our staff to grow both personally and professionally. Join us today to help transform smiles and improve lives!

What We Are Looking For

We're looking for an entry-level team member who brings genuine warmth and positive energy to our practice. The ideal Patient Care Coordinator is friendly, bubbly, and naturally enjoys connecting with people. This role plays a key part in creating a welcoming environment where every patient feels seen, comfortable, and cared for from the moment they walk in. If you love making meaningful first impressions, building rapport, and contributing to a supportive, hospitality-driven team culture, you'll thrive here

YOUR DAY

As a Patient Care Coordinator, you'll engage with patients, guiding them through dental treatments and financial options. You'll collaborate with clinical and administrative teams to ensure smooth scheduling for appointments and referrals, while managing insurance verification, billing, and payment processing. Maintaining accurate patient records and ensuring HIPAA compliance is essential. At the end of the day, you'll reconcile transactions and generate reports to verify production and collections. You'll also support digital workflows for cosmetic dentistry, including training on Smile Design and 3D case planning, to ensure a seamless patient experience.

REQUIREMENTS

• 2+ years of experience as a patient care coordinator or front desk role in a dental or surgical practice
• Strong knowledge of dental insurance and third-party financing
• Highly organized, coachable, and self-motivated
• Passion for patient care, storytelling, and creating unforgettable experiences
• Familiarity with digital dentistry, 3D printing, or Smile Design is a bonus

ARE YOU READY TO JOIN OUR AMAZING TEAM?

Ready to apply? We've made it incredibly easy! Our initial application for the Patient Care Coordinator position is a quick and simple 3-minute, mobile-friendly process. Apply today and take the first step toward a fulfilling career with Silfa Dental Aesthetics!