Front Desk Patient Coordinator

Job Overview 360 Orthodontics is looking for a detail-oriented, customer-focused Patient Coordinator for our [office] location. This is an on‑site position. Part time schedule: First 4 Tuesday, Wednesdays and first three Fridays. Employees are eligible for our bi‑weekly bonus program after 30 days of employment. Additional hours may be available on non‑patient days. Benefits 401(k) Bonus based on performance Dental insurance (available after 60 days of employment) Health insurance (available after 60 days of employment) Vision insurance (available after 60 days of employment) Medical insurance (available after 60 days of employment) AD&D Paid sick leave Orthodontics care included – qualified team members receive complimentary orthodontics treatment Training on practice management software, computer systems, and other tools Free access to pro‑tier Gemini AI chat and other productivity tools for business and personal use Employee discounts Free food & snacks Who We Value Show up consistently and on‑time. Get along well with others and have a supportive, team‑player attitude. Possess a strong attention‑to‑detail and desire to get things done accurately. Adapt well to a fast‑paced environment where changes occur frequently. Requirements Strong oral and written English skills High school diploma Be a US citizen or be authorized to work in the United States Detail oriented Customer focused Able to cope well with fast‑paced environments Desired Bilingual (Spanish) highly preferred Duties Greet patients Register new patients according to established office protocols Assist patients to complete all necessary forms and documentation Verify and update patient information Inform patients of dental office procedures and policy Move patients through appointments as scheduled Enter all relevant patient information into data system Maintain and manage patient records in compliance with privacy and security regulations Maintain and manage leads and schedule consultations Answer and manage incoming calls Respond and comply to requests for information Schedule patient appointments Confirm upcoming appointments and recalls according to office protocol Check daily appointment schedule Arrange patient charts for next day appointments Fill in cancellations and no‑shows Organize referrals to other medical specialists Dispatch lab work appropriately Collect and receipt payments from patients at time of treatment Inform patients of financial treatment plan options Arrange payment schedule with patients Arrange supporting documents for insurance claims Sort and distribute incoming and outgoing postal mail Update patient education materials Maintain a professional reception area Safeguard patient privacy and confidentiality Participate in off‑site health fairs and other company sponsored events Perform other clerical/office duties as assigned #J-18808-Ljbffr 360 Orthodontics