Client Account Manager

Client Account Specialist

San Francisco, CA

Summary

It's an exciting time to join the firm’s Global Client Accounts team as a Client Account Specialist! In this role, you will work closely with the firm’s attorneys and their clients on matters related to billing, e-billing, and collections.

Produce timely and accurate bills for clients, including e-bills, and perform specific billing and e-billing tasks and projects.

Manage quality control, deadlines, timely reporting on billing status, and thoroughly analyze special billing arrangements.

Act as a resource for internal clients and colleagues, troubleshoot procedural issues, and assist systems team with upgrades and testing.

May directly support assigned billing attorneys in full cycle of account management, including account set up, billing and collection arrangements, and inventory management.

Qualifications

• Minimum of two years in law firm or professional services billing. Large law firm experience preferred.
• Strong financial systems skills. (Elite 3E, eBillingHub).
• Experience working with multi-currency bills a plus.
• Ability to understand and analyze billing information and historical data.
• Strong attention to detail and ability to follow instructions with high degree of accuracy.
• Ability to communicate effectively and tactfully with individuals at all levels within and outside the Firm.

Benefits

• The firm offers a comprehensive benefits package starting on your first day.
• A variety of options for medical, dental, vision, life and disability coverage to meet the needs of you and your family.
• Industry-leading parental leave and family benefits including adoption and fertility treatment options and backup child and elder care.
• Global wellness program, including free access to Talkspace and Calm apps.
• Annual community service day to make an impact on your community and a birthday holiday just for fun.
• Education reimbursement annually.
• Dedicated Talent Development team.
• Competitive annual profit-sharing contribution.

Where required by law, salary ranges are stated below. Additional compensation may include a discretionary bonus, overtime as applicable, health/welfare benefits, retirement contributions, paid holidays, and PTO. The range displayed is specifically for positions performed in those cities/states and may vary based on factors including but not limited to the following: local market data and ranges; an applicant's skills and prior relevant experience; and certain degrees, licensing, and certifications.

Compensation:

$70,000.00-$92,000.00, plus overtime and bonus.