Medical Assistant / Hair Restoration Technician

Medical Assistant / Hair Restoration Technician

South Miami, FL

Since 1994, The Foundation for Hair Restoration (an Inspire Aesthetics Group Partner) has been developing a reputation as one of the world's most respected hair transplant practices. There are few surgeons with as much experience, expertise, and training as the physicians at The Foundation for Hair Restoration. As a double board-certified facial plastic and hair restorative surgeon, Dr. Epstein, the Founder and Director of the Foundation for Hair Restoration and Dr. Anthony Bared, a partner in the practice and fellowship-trained in facial plastic surgery. The entire staff exemplifies compassion and kindness, with everyone working towards the same goal - which is to provide the highest level of care in a warm and welcoming environment.

The Foundation for Hair Restoration is seeking a dedicated and detail-oriented Medical Assistant to join our growing team. This role provides essential back-office clinical support to physicians, patients, and other members of the care team.

The Medical Assistant will function as both a Hair Restoration Technician and a Plastic Surgery Medical Assistant, assisting with a variety of clinical responsibilities. Duties include obtaining and documenting vital signs, height and weight measurements, supporting minor procedures, and providing post-operative care instructions and follow-up support.

This individual plays a key role in ensuring efficient patient flow, maintaining clear communication between providers and patients, and delivering an exceptional patient experience. Strong organizational skills, professionalism, and the ability to thrive in a fast-paced clinical environment are essential for success in this position.

Responsibilities include, but are not limited to:

Medical Assistant (Hair Restoration Technician)

• Responsible for assisting with pre-op and post-op steps, including cutting, sorting, and graft placement.
• Hair transplantation training will be provided
• Check in surgical patients and review forms
• Check out surgical patients and review discharge instructions

Medical Assistant (Plastic Surgery)

• Delivers safe patient care according to policies and procedures
• Records patients' medical history, vital statistics, or information such as test results in Nextech (EHR) accurately
• Prepares rooms for patient examinations, keeping the rooms neat and clean
• Provides assistance to the Surgeons and Providers in the examination rooms
• Conducts diagnostic tests to determine patient health
• Disposes of biomedical waste in accordance with standards
• Processing medical records requests
• Uploading medical records to NextTech (EMR) i.e. lab results
• Patient hair washes
• Ship product to patients
• Assist with patient injections
• Administers basic health care or medical treatments in postoperative care including removal of bandage and suture removal
• Communicates follow-up instructions to patients
• Exemplifies the desired culture and philosophies of the organization working effectively as a team member with other members of management and the clinic staff
• Traveling to multiple locations may be required

Qualifications and Skills:

• Excellent communication skills
• Experience with Microsoft Office (Word, Excel, Outlook)
• High attention to detail and accuracy, as well as verbal and written communication skills
• Ability to work well under pressure & multi-task
• High level of professionalism and confidentiality
• Excellent customer service skills
• Experience with Electronic Medical Records
• Desire and ability help maintain a pleasant, team-oriented atmosphere
• Prior experience working in a plastic surgery office or comparable medical office setting (Dermatology or Cosmetic Dentist)
• Must maintain a professional appearance and grooming at all times

Experience:

• EMR systems: 1 year (Preferred)
• Vital signs: 1 year (Preferred)
• At least 1 -2 years of experience in an ASC/office-based surgery center preferred

License/Certification:

• BLS Certification (Required)
• Certified Medical Assistant (Preferred)
• Certified Phlebotomy Technician (Preferred)

Schedule:

• Monday - Thursday with occasional Fridays
• Mondays and Tuesdays will be long days (potentially 6 am - 6 pm)

Foundation for Hair Restoration and Plastic Surgery