Homeless Programs Analyst

Salary : $86,307.10 - $105,098.45 Annually
Location : San Diego
Job Type: Full-Time
Remote Employment: Flexible/Hybrid
Job Number: 202500039
Department: Homelessness Housing Innovations
Opening Date: 05/26/2026
Closing Date: 6/9/2026 11:59 PM Pacific


Description
About SDHC:

The San Diego Housing Commission (SDHC) is an award-winning public housing agency in the City of San Diego that provides innovative housing assistance programs for households with low income or experiencing homelessness. The San Diego City Council, in its role as the Housing Authority of the City of San Diego, oversees SDHC. SDHC helps pay rent for more than 17,000 households with low income annually; is a leader in collaborative efforts to address homelessness, such as the Community Action Plan on Homelessness for the City of San Diego and creates and preserves affordable rental housing, with more than 23,000 affordable units in service in the City today with SDHC's participation.

About the Department:

The Homelessness & Housing Stability Initiatives (HHSI) Direct Services Department provides direct services to individuals and families experiencing homelessness or at risk of homelessness throughout the City of San Diego using creative strategies and best practice programming. Specifically, the department operates a variety of direct service homeless programs including, but not limited to: Homelessness Prevention, Diversion, Shallow Subsidies, Rapid Rehousing and Landlord Engagement.

Specific examples include:

• Homelessness Prevention Program
• Homelessness Shelter Diversion Program
• Housing Instability Prevention Program
• Moving Home Rapid Rehousing Program
• Landlord Engagement and Assistance Program

About the Position:

Under general supervision, primarily provides administrative, budgetary, financial, and compliance support to assigned Commission programs; analyzes programmatic practices and procedures and makes recommendations for operational, policy, and procedural improvements; conducts reviews and audits, needs analyses, feasibility studies, and evaluations for assigned programs; develops, summarizes, and maintains administrative and fiscal records; fosters cooperative working relationships among Commission departments and acts as a liaison with various community, public, and regulatory agencies; and performs related work as required. Analyst may provide case management supports as needed to meet the business needs of the assigned program.
Examples of Essential Job Functions

• Coordinates and performs professional-level administrative and programmatic work for various housing programs in areas such as budget development, financial administration and reporting, grants administration, , contract administration, management analysis, and program evaluation.
• Monitors contract reporting and provides feedback and support to the Program management team; reviews monthly progress and activity reports.
• Serves as a liaison to program participants, employees, the public, private organizations, government agencies, community groups, and other organizations; provides information and assistance regarding assigned programs and services; answers emails, phone calls, and stakeholder questions; creates and manages intake paperwork.
• Participates in the development and implementation of new or revised programs, systems, guidelines, procedures, and methods of operation; compiles and analyzes data and makes recommendations.
• Manages the day-to-day operations of assigned programs including eligibility determination, processing payments, recertifications, tracking, application approvals, and working with case managers, landlords, and clients; completes data entry and reporting.
• Conducts a variety of analytical and operational studies regarding programmatic activities, including file reviews, audits, complex financial, budget, regulatory, operational, or administrative issues or questions; evaluates alternatives, makes recommendations, and assists with the implementation of procedural, administrative, and/or operational changes after approval; prepares comprehensive technical records and reports, identifies alternatives, and makes and justifies recommendations.
• Gathers and processes all documentation for request for reimbursement process; reviews, routes for signature, sends to accounts payable, and tracks the payment of all invoices.
• Collaborates with Program Participantsto match clients to resources and provide support; monitors progress through case management follow up.
• Prepares and submits reports, and correspondence regarding assigned programs.
• Maintains accurate records and files in alignment with SDHC policies regarding storage of records and retention schedules.
• Assists with, coordinates, and organizes community events; represents the Commission to the public in explaining policies and procedures;
• Performs other duties as assigned.

Typical Qualifications
Knowledge of:

• Principles and practices of Federal, State, and local housing programs.
• Principles and best practices of case management approaches to stabilizing and maintaining housing.
• Appropriate community resources and supports; services landscape for literally homeless or at-risk populations.
• Basic principles, practices, and procedures of funding sources and grant funds disbursement.
• Project and/or program management, analytical processes, and report preparation techniques.
• Organizational and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures.
• Research, statistical, analytical, and reporting methods, techniques, and procedures.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Principles and practices of contract administration and evaluation, budget development and administration, and sound financial management policies and procedures.
• Recent and on-going developments, current literature, and sources of information related to the assigned programs.
• Record-keeping principles and procedures.
• Modern office practices, methods, and computer equipment and applications related to the work.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for effectively representing the Commission in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
• Techniques for providing a high level of customer service by effectively dealing with program participants, the public, vendors, contractors, and Commission staff.
• Participate in the development of goals, objectives, policies, procedures, and work standards for assigned programs.
• Coordinate programmatic administrative, budgeting, and fiscal reporting activities.
• Perform responsible and difficult administrative work involving the use of independent judgment and personal initiative.
• Organize and carry out assignments from management staff with minimal direction.
• Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner.
• Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
• Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
• Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations.
• Effectively represent the Commission in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals.
• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
• Operate and maintain modern office equipment, including computer equipment and specialized software applications programs.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations.
• Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

Education and Experience:

Equivalent to graduation from an accredited four-year college or university with major coursework in business or public administration, finance, or a related field, and three (3) years of progressively responsible experience in the analysis and stewardship of housing programs.

Licenses and Certifications:

Possession of, or ability to obtain, a valid California Driver's License by time of appointment.
Supplemental Information
PHYSICAL DEMANDS

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various Commission and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach,

push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds.

ENVIRONMENTAL ELEMENTS

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
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