Senior Customer Solutions Consultant
Marsh McLennan
Mercer is seeking a dedicated Call Center Specialist to respond to difficult and highly important customer inquiries about our products and services. You will apply advanced research methods when reference material is insufficient and communicate solutions clearly in writing or verbally. You will document all interactions, request missing information when needed, and escalate complex issues. You’ll also share constructive feedback with colleagues to improve service quality. #J-18808-Ljbffr Marsh McLennan
Vacancy posted 2 days ago
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