Office Management & Workplace Events Lead

About Upstart At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence. As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress. We’re proudly digital‑first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital‑first doesn’t mean distant. We’re intentional about in‑person connection through team on‑sites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in‑person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you. The Team Upstart’s Office Management + Workplace Events team is responsible for creating environments where Upstarters can do their best work—whether they’re collaborating in person or operating in a digital‑first model. The team focuses on building thoughtful, scalable workplace experiences that support productivity, connection, and operational excellence across our offices. How You’ll Make An Impact Launch and operationalize the NYC office, establishing day‑to‑day workflows, vendor partnerships, and employee experience standards. Own daily office operations, including reception, catering, mail services, seating coordination, and guest experience. Partner with building management to support facilities operations, safety compliance, and implementation of building protocols. Plan and coordinate onsite meetings, events, and team gatherings in partnership with IT, Executive Administration, and People Operations. Manage vendor relationships, including onboarding, scheduling, and ongoing coordination of services. Track and maintain workplace data, including headcount, space usage, and basic budget tracking. Minimum Qualifications Bachelor’s degree or equivalent practical experience. 4+ years of experience in office management, workplace operations, or administrative operations roles. Experience coordinating office operations in a corporate environment, including facilities, events, or employee services. Experience working with external vendors or service providers to support workplace operations. Preferred Qualifications Experience supporting office openings, relocations, or new workplace initiatives. Experience supporting executive‑facing meetings or onsite events. Knowledge of workplace operations processes such as space planning or office logistics. Ability to coordinate across teams such as IT, People Operations, and Executive Administration. Experience working in a fast‑paced or high‑growth environment. Location, Time zone, and travel requirements Position location: This role is based in Midtown Manhattan (NYC) and requires in‑office presence. Time zone requirements: The team operates on East Coast time. Travel requirements: You may travel once or twice per year to other Upstart offices for team onsite meetings; travel expenses are covered. Compensation At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the range $119,000 – $162,000 USD. Your actual base pay will depend on your geographic location—our “digital first” philosophy uses compensation regions that vary depending on location. Individual pay is also determined by job‑related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). Benefits Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly. Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada). Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only). Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada. Health Savings Account contributions from Upstart for eligible plans (US only). Income protection benefits, including life insurance and disability coverage for added financial security. Paid time off, sick leave, and company holidays, in line with local requirements. Paid family and parental leave to support caregiving and major life moments (duration varies by country). Family‑centered benefits to support fertility, parenthood, and caregiving needs. Employee Assistance Program (EAP) offering mental health support and life‑centered resources. Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only). Annual wellness allowance to support your physical and emotional well‑being and personal development, based on what matters most to you. Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from. Connection and community through team events, all‑company updates, and employee resource groups (ERGs). On‑site perks, including catered lunches and fully stocked micro‑kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!). Equal Opportunity Employer Upstart is a proud Equal Opportunity Employer... If you require reasonable accommodation in completing an application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please email View email address on click.appcast.io. #J-18808-Ljbffr Upstart