Retail Process Owner

OVERVIEW

Discover greater levels of performance. With over 1,400 stores throughout the U.S., Ulta Beauty is revolutionizing the beauty retail experience. With new stores coming online on a continual basis and the re-engineering of existing locations with the latest design and technological advancements for heightened guest experiences, we’re not just growing, we’re thriving. Through consistent innovation and a bold commitment to reimagination. If you want the opportunity to build something strategic, to take ownership of your career trajectory, to apply your passion to operational excellence, Ulta Beauty provides the kind of stability and support few organizations can match. So be curious. Be flexible. Be more than you thought possible . The future is yours at Ulta Beauty.

THE IMPACT YOU CAN HAVE

The Retail Process Owner is responsible for supporting the fluctuating needs of the Retail Operations team through process improvement initiatives, project and program management, the creation and sustainment of operational documentation, and cross‑functional operational initiative‑based support. This position requires a strong eye for detail, change management skills, exceptional verbal and written communication, and the ability to balance changing priorities. The ideal candidate possesses a unique mix of process expertise and communication skills positioning them to deliver innovative solutions that gain alignment, drive adoption, and scale seamlessly across the chain. The Retail Process Owner ensures retail processes, communications, and documentation of all assigned projects follow a consistent structure, provide clear direction, and have been approved by operations leadership to create an exceptional associate experience and a platform for flawless store execution. This position will require a passion for process improvement, a drive for results, and documentation excellence.

YOU'LL ACCOMPLISH THESE GOALS BY:

Performance Strong process expertise in the development of standard operating procedures, productivity improvements, and best practices Ability to implement process improvements and change management initiatives that align with company strategies for an optimal guest experience, sustained growth, and enhanced profit Analyze and recommend methods for improving associate efficiency and reducing/eliminating non‑value‑added activities, including the restructuring of primary job duties, reorganizing workflows, and job setup Balances a heavy workload and seamlessly shifts focuses to deliver on changing business needs Works to understand technical and unfamiliar information and logically organize it in a clear and compelling manner Integrates the Ulta Beauty brand image through internal associate tools and resources Controls voice and tone of documentation through communication, format, and design People Participates in cross‑functional meetings, representing the store operations perspective, making recommendations, and reviewing takeaways with operational leadership following the meeting Collaborates cross‑functionally to launch new initiatives and track performance Influences key stakeholders to complete projects and achieve results in an autonomous manner Facilitates proactive change management to all levels of the organization impacted by project rollouts Gathers content, writes, and updates documents in alignment to operational and corporate strategy Process Analyze data to determine appropriate actions needed to optimize results Perform root cause analysis to identify process gaps & create a remediation plan to drive improvements Works cross functionally to identify and implement improvements at the corporate office that have a positive downstream impact to our store associates and guests Develop and document training materials for best practices and cost saving projects Participates in training and testing for new systems and processes as part of implementation plan Uses existing templates and style guides to facilitate standardization and compliance yet looks for opportunities to improve and provides recommendations Maintains an organized library of current and previous store documentation, communication, and resources, adhering to the outlined naming convention and version control process Execute other operational tasks as directed

THE ESSENTIALS OF SUCCESS

Education Bachelor’s degree in Business, or related field of study, or 3 years of equivalent work experience Professional certification in process improvement, project management, and/or Lean Six Sigma is desirable Experience Demonstrated ability to create standard operating procedures and train corporate and field partners Advanced analytical skills coupled with an ability to interpret data, communicate findings, and propose recommendations Previous work experience related to process improvement and/or project management is a plus Retail management experience and strong business acumen is a plus Skills Excellent written & verbal communication skills; capable of articulating intricate issues Strong collaboration and interpersonal skills Aptitude to influence colleagues, peers, & cross functional teams across the organization Proficiency with Microsoft Office Product Suite, including Excel, PowerPoint, Word, and SharePoint Demonstrated ability to perform and remain organized in a fast‑paced, deadline‑driven environment Capable of problem‑solving through analyzing ambiguous data, proactively anticipate gaps, communicate findings, and propose recommendations Ability to quickly learn and understand business processes outside area of expertise Drive initiatives and accept accountability for project progress and quality

REQUIREMENTS FOR CONSIDERATION

Ability to work a flexible, full‑time schedule to include days, evenings, weekends, and holidays Normal office demands Occasionally work in stores to develop an understanding of the store experience and collaborate with field partners Ability to travel, including overnight stays as required ( The pay range for this position is $66,200.00 - $88,100.00 / Year with the opportunity for eligible associates to earn additional compensation pursuant to the Company’s bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full‑time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part‑time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: About At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well‑established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full‑service salon in every store featuring—hair, skin, brow, and make‑up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. #J-18808-Ljbffr ULTA Beauty