Technical Sales Representative

Technical Sales Representative

Action Equipment & Scaffold Co., Inc.

Location: Phoenix, Arizona

Employment Type: Full-Time

Department: Sales / Business Development

Compensation: Competitive base salary plus commission

About Action Equipment & Scaffold

Action Equipment & Scaffold Co., Inc. has served the scaffolding and access industry since 1953. We provide scaffold equipment sales and rentals, installation and dismantling services, engineered access solutions, shoring, hoists, and related services for commercial and industrial customers.

We are seeking a motivated, technically minded sales professional to develop customer relationships, identify new business opportunities, and provide practical scaffolding and access solutions for construction and industrial projects.

Position Summary

The Technical Sales Representative will be responsible for developing new accounts, managing existing customer relationships, identifying upcoming projects, and coordinating with Action's estimating, engineering, operations, and project management teams to deliver safe, efficient, and cost-effective solutions.

The ideal candidate combines strong communication and sales skills with an interest in construction, industrial maintenance, and technical problem-solving. Experience in scaffolding, construction services, industrial equipment, or a related technical sales environment is preferred.

Key Responsibilities

• Business Development: Identify, prospect, and develop new customers across commercial construction, industrial, and manufacturing markets.
• Account Management: Build and maintain relationships with general contractors, subcontractors, plant managers, maintenance managers, project managers, procurement teams, and engineering firms.
• Technical Sales: Understand customer requirements and recommend appropriate scaffold systems, access equipment, shoring, hoists, and related services.
• Project Development: Identify upcoming construction projects, capital projects, maintenance outages, and recurring service opportunities.
• Estimating Coordination: Collaborate with estimating and operations teams to develop proposals, review project scopes, and present solutions to customers.
• Site Visits: Conduct customer meetings and jobsite visits to assess needs, understand project requirements, and identify opportunities for additional services.
• Sales Pipeline Management: Maintain accurate prospect and customer records, follow up on proposals, track opportunities, and achieve established sales goals.
• Customer Service: Serve as a primary point of contact throughout the sales process, ensuring clear communication and customer satisfaction.
• Market Development: Monitor construction activity, customer expansion plans, and competitive activity to identify opportunities for growth.
• Safety and Compliance: Promote safe work practices and solutions that align with applicable site requirements and industry standards.

Qualifications

• Proven experience in sales, business development, account management, or a related customer-facing role.
• Strong interpersonal, presentation, negotiation, and communication skills.
• Ability to understand technical products, project requirements, and customer specifications.
• Proficiency in Microsoft Office and CRM software.
• Ability to manage multiple opportunities and prioritize activities independently.
• Willingness to travel locally and conduct regular customer and jobsite visits.
• Valid driver's license and acceptable driving record.

Preferred Qualifications

• Experience in scaffolding, construction, equipment rental, industrial services, or specialty contracting.
• Existing relationships with general contractors, subcontractors, or plant maintenance teams.
• Familiarity with construction drawings, scaffold layouts, estimating, or engineered access solutions.
• Experience selling service agreements, maintenance contracts, or project-based solutions.
• Demonstrated track record of developing new accounts and growing existing business.

What Success Looks Like

• Developing a strong pipeline of qualified sales opportunities.
• Winning new customers and expanding existing accounts.
• Generating profitable revenue growth through equipment rentals, sales, installation, and service opportunities.
• Building relationships with key decision-makers before projects go out to bid.
• Increasing Action's presence in commercial construction and industrial markets.
• Delivering responsive, professional service that creates long-term customer partnerships.

Why Join Action?

• Work with an established company with more than 70 years of industry experience.
• Represent a broad range of scaffolding and access solutions.
• Build relationships across commercial construction and industrial markets.
• Collaborate with experienced technical, estimating, and operations teams.
• Develop your career in a relationship-driven business with opportunities to grow your customer base and territory.