Switchboard Operator

FT / PT Status – Full-Time Salary – $12.82 - $20.36 Hourly Wage Remote Work / In-Office – In-Office / On-Site Recruiter – Tiffany Wagner | View email address on click.appcast.io | View phone number on click.appcast.io Application Deadline – Continuous until filled. Schedule: Monday - Friday 1:30pm - 10:00pm Key Responsibilities Answering multi-line switchboard calls and directing calls with accuracy and professionalism. Preparing and/or processing documents; reviewing for accuracy and completeness; updating information and/or evaluating against policy; comparing elements for consistency or logical relationships. Maintaining and/or creating files or record keeping systems. Sorting, labeling, filing, and retrieving documents or other materials. Coordinating and/or acting as a liaison between agency or work unit and other agencies, work units, organizations, suppliers, etc. Copying and collating documents, sending faxes, and performing similar office tasks. Qualifications Minimum or "day‑one" qualifications Prior professional switchboard experience. A working knowledge of general office equipment. Prior record‑keeping experience. Prior data entry experience. Preferred or Trainable/on‑the‑job Qualifications Preference may be given to applicants with one or more years of full‑time paid experience working as a switchboard operator and intermediate or higher experience with data entry and office equipment. Your resume must support your experience. About The Role Incumbents in this job perform a range of general and agency‑specific office/clerical tasks requiring advanced general office skills, plus a comprehensive knowledge of pertinent rules, regulations, policies and procedures. These tasks include preparing and processing documents; creating and/or maintaining record‑keeping systems; and copying and collating documents. Other tasks may include, but are not limited to: answering phones, operating a camera/scanner, processing mail, ordering and distributing supplies, and assisting the public and others to locate, view or assemble filmed, scanned, or archived documents and/or information. Location 895 N 900 E, American Fork, Utah, 84003, United States Background Check Required You must successfully pass a criminal history check. Drug Test Required No. Schedule Code B - Competitive Career Service Benefits Job Stability: Enjoy the security and reliability of employment within a well‑established organization. Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization. Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals. Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support. The Agency The mission of the Utah State Developmental Center is to serve as a statewide resource center for people with disabilities while promoting opportunity through choice and outcome‑based support. This is accomplished by providing critical services, support and resources for the intellectually disabled individuals that reside at our facility. EEO Statement The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact View phone number on click.appcast.io. #J-18808-Ljbffr