Clinical Research Program/Project Manager

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary
Responsible for the management of multiple clinical research studies and the direct hiring and supervision of Clinical Research Coordinators. Serves as the key liaison with the sponsor, IRB, core laboratories, site P.I.'s, as well as all levels of study staff. Will also coordinate trial initiation, patient recruitment, and expedite project approval and study start-up time. Responsibilities also include participation in developing and maintaining standard operating procedures for the projects, developing advertising strategies to support recruitment activities, oversee budget management and subcontracts with associated institutions.

Does this position require Patient Care?
No

Essential Functions
-Supervises operations of all study staff.

-Writes operations manuals.

-Participates in the formulation of policies and procedures for the study.

-Prepares Case Report Forms.

-Coordinates multi-center trials with NIH, FDA and Private foundations.

-Reports study progress at investigators' meetings.

Qualifications

Education
Bachelor's Degree Related Field of Study required or Master's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials

Experience
Research Related Experience 5-7 years required and Supervisory Experience 1-2 years preferred

Knowledge, Skills and Abilities
- Ability to make independent effective decisions.
- Strong organizational and communication Skills.
- Ability to effectively supervise and train Staff.
- Strong database management and computer skills.
- Demonstrated analytical skills to problem solve effectively.
- Must possess strong budget management skills.

Additional Job Details (if applicable)

The Massachusetts General Hospital Center for Optimal Aging and Serious Illness (CASI) Research is seeking a highly organized and motivated Clinical Research Program/Project Manager (PM) to lead the day-to-day operations of multiple clinical research projects. This individual will play a critical role in ensuring successful execution of multiple small to medium-scale research studies and initiatives.

Ideal candidates must be self-starters who are highly motivated, exceptionally organized, and able to take ownership of complex work with limited supervision. They should demonstrate excellent interpersonal skills, strong attention to detail, the ability to manage multiple competing priorities and deadlines, and a clear track record of driving projects forward to successful outcomes.

Candidates with prior clinical research experience are required. Candidates with prior experience with serious illness, supporting older adults and other vulnerable and minoritized populations, family caregivers and diverse groups are strongly encouraged to apply.

We strongly encourage candidates with Spanish language fluency to apply.

Key Responsibilities:

Project(s) Oversight & Implementation

• Drive overall project management, including timelines, budgets, milestones, and deliverables, with a strong commitment to excellence and accountability.
• Coordinate site engagement across multiple health systems and clinical practices, proactively anticipating needs and removing barriers.

• Lead team and stakeholder coordination

• Facilitate clear, timely communication across multidisciplinary teams, including study leadership, site-based principal investigators, champions, clinicians, community partners, and stakeholders.
• Support community outreach, study meetings, and stakeholder engagement activities with careful preparation and follow-through.
• Partner closely with Clinical Research Coordinators to ensure high-quality, on-time deliverables for clinical sites and funders.

Study Infrastructure & Data Coordination

• Build and maintain project management systems for task tracking, documentation, and communication, under PD/PI oversight.
• Develop streamlined processes with PI/PDs for recruitment, enrollment tracking, data collection, reporting, and quality assurance.
• Track implementation facilitators, barriers, and lessons learned to support continuous improvement and high-quality execution.

Reporting & Communication

• Draft and coordinate progress reports, grant deliverables, and presentations that meet a high standard for accuracy and professionalism.
• Advance dissemination efforts, including manuscript support, public-facing materials, and presentations.

Preferred Qualifications:

• Hold a Master's Degree in Public Health, Health Policy, Health Services Research, or a related field.
• Bring 5-7 years of relevant experience managing medium-scale research projects.
• Demonstrate the ability to manage multiple projects, balance competing priorities, and consistently go above and beyond to deliver excellent results.
• Communicate with exceptional organization, clarity, professionalism, and interpersonal skill.
• Use research and project management tools, including Airtable, REDCap, Smartsheets, Zoom, and Microsoft Teams.

Preferred Experience:

• Apply experience with healthcare studies, education initiatives, and research or evaluation methods.
• Engage multiple stakeholder advisory groups with professionalism, responsiveness, and follow-through.
• Contribute experience in aging, chronic serious illnesses and health care delivery.
• Possesses Spanish language fluency in reading and/or writing, which is highly desirable.

Remote Type

Hybrid

Work Location

125 Nashua Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range
$63,252.80 - $102,596.00/Annual

Grade
7

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on us.fitly.work.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.