Head of Product Marketing (San Francisco)

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.The Head of Product Marketing will own the end-to-end strategy, operating model, performance bar, and talent development for the Product Marketing function at Plaid.This leader will:Set the PMM Strategy & Operating ModelOwn and operationalize the PMM structure (Product Areas and Industry) Finalize and institutionalize the PMM operating modelDefine clear “PMM does / PMM does not” guardrailsClarify cross-functional engagement norms with Product, GTM, Marketing, CommsEstablish KPI frameworks that tie PMM work to measurable business impact Elevate Quality & Narrative CoherenceOwn Plaid’s central product narrativeRaise the messaging and positioning bar across all productsEnsure consistent product naming, positioning discipline, and storytelling rigor Drive Business ImpactPartner with Product on product-market fit strategyPartner with GTM leadership to increase:Quota attainmentTime to closeCampaign lift for priority industries Ensure launch discipline, release alignment, and post-launch optimizationBuild and Develop a Championship PMM TeamDirectly manage senior PMM leadsReset expectations where unclear scope existsUpgrade performance management and leveling rigor Coach senior ICs and managers toward executive-grade PMM craftRecruit and calibrate top-tier PMM talentServe as Executive InterfaceAct as senior thought partner to: CMO, CEO/CPO, COO and Sales LeadershipRepresent PMM in executive decision-making forumsRequirementsMinimum 10 years of experience in product marketing leadership at high growth B2B SaaS companies.Experience managing large, multi-layered teams (15+)Proven success as a Product Marketing leader at a B2B SaaS company of similar scaleHas built and led a team of world-class product marketers Success in a multi-dimensional phase of marketing maturity: multi-product / solution, multi-segment, multi-buyerIs a builder - has been successful as a leader in a start-up / small company experience Low ego, high EQNice to Have ExperienceDomain experience: payments, credit, fintech, bank start-upExperience working with / selling into financial institutions / banksExperience marketing in a regulated environmentExperience in founder-led environmentsExperience with PMM ‘rebrands’Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at View email address on apply.placed-app.com review our Candidate Privacy Notice here.Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.Compensation Range: $230K - $400KLocationSan Francisco HQ; New York City OfficeAddress1098 Harrison Street, San Francisco, California, 94103Employment TypeFull timeLocation TypeHybridDepartmentAll DepartmentsProduct MarketingCompensationZone 1The target base salary for this position ranges from $230,000/year to $400,000/year in Zone 1. The target base salary will vary based on the job's location. Our geographic zones are as follows: Zone 1 - San Francisco / New York City. The base salary range listed for this full-time position excludes commission (if applicable), equity and benefits. The pay range shown on each job posting is the minimum and maximum target for new-hire salaries. Actual pay may be higher or lower depending on factors like skills, experience, and relevant education or training. $230K – $400KAdditional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.