Head of Marketing Operations & Production (San Francisco)

Who Are We?Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.P.S: We highly recommend reading The API-First World graphic novel to understand the bigger picture and our vision at Postman.The OpportunityPostman is entering its next phase of growth, with a marketing organization that spans developer audiences, product-led growth, and enterprise go-to-market motions.To support this scale, we are building a modern marketing infrastructure that combines:world-class marketing operationsa scalable martech ecosystemlifecycle automation and customer data infrastructurehigh-impact creative productionThe Head of Marketing Operations & Production will lead the team responsible for powering this system, and reports directly to the Head of GTM Operations.This role will partner closely with Marketing leadership, Sales and Customer Success Operations, GTM Systems, and Postman’s GTM Strategy and Business Intelligence teams to ensure marketing programs translate into measurable revenue impact.What You’ll DoMarketing Technology & InfrastructureDefine and own Postman’s marketing technology ecosystem.You will:Develop and implement the roadmap for Postman’s martech stack, including automation platforms, enrichment tools, campaign systems, and lifecycle infrastructureEnsure reliable and scalable integration between marketing systems, CRM platforms, and the broader GTM technology ecosystemEvaluate and optimize the current stack, making decisions on consolidation, new investments, and vendor partnershipsPartner closely with the GTM Systems team, which owns core GTM architecture and infrastructureCampaign Operations & Marketing ExecutionBuild the operational platform that allows marketing teams to execute at scale.Your team will:Enable global campaign launches across developer marketing, product marketing, and demand generationDesign scalable campaign workflows, segmentation frameworks, and lifecycle automationOwn lead management, enrichment, and marketing data captureEnsure marketing teams can focus on strategy while your team powers executionMarketing Data & Measurement InfrastructureCreate the operational foundation for marketing insight.You will:Build the systems and data capture frameworks that enable clear visibility into pipeline generation, campaign performance, and lifecycle engagementPartner closely with Postman’s GTM Strategy, Data, and other Operations teams to ensure marketing data powers strategic insightCollaborate with Demand Generation and Marketing Analytics teams to ensure web, lifecycle, and campaign data capture supports advanced analysisAI, Automation & Lifecycle InnovationIdentify opportunities to deploy automation and AI across marketing workflows.This includes:lifecycle engagement infrastructurelead scoring and segmentation frameworkspersonalization and campaign automationoperational improvements that accelerate marketing velocityMarketing Creative ProductionOversee Postman’s Marketing Creative team, responsible for brand execution and creative production.This team powers design and creative services for:product marketingdemand generationdeveloper marketingglobal campaigns and eventsYou will ensure the creative organization operates as a high-impact internal production engine, enabling marketing teams to move quickly while maintaining strong brand standards.Cross-Functional LeadershipThis role sits at the center of Postman’s GTM ecosystem.You will partner closely with:Marketing leadership across Demand Gen, PMM, and DevRelSales Operations and Customer Success OperationsGTM Systems and data infrastructure teamsPostman’s GTM Strategy organization, which drives revenue planning and analyticsYour success will be measured by how effectively marketing strategy translates into scalable operational execution.What Success Looks LikeWithin 12–18 months:Marketing teams execute campaigns faster and with greater operational precisionPostman’s martech stack is scalable, integrated, and aligned to GTM strategyMarketing data provides clear insight into pipeline creation and lifecycle engagementCreative production becomes a high-performing internal service supporting global marketing initiativesAbout YouWe are looking for an operator who combines systems thinking, marketing insight, and operational leadership.Ideal candidates will have:12+ years of experience in marketing operations, marketing infrastructure, or martech leadershipExperience building marketing systems for high-growth B2B SaaS companiesDeep familiarity with modern B2B marketing technology ecosystemsExperience supporting hybrid PLG and enterprise GTM modelsA track record of building high-performing operational teamsStrong cross-functional leadership and the ability to influence senior stakeholdersThe reasonably estimated base salary for this role ranges from $275,000-$300,000, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience.What Else?In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves. At Postman we value in person collaboration. We are in office 5 days a week for all roles based out of our hubs in San Francisco Bay Area, Boston, Austin, New York City, Tokyo and London. For roles based in Bangalore, employees currently work in the office three days a week and will transition to five days per week by the end of the year. We were thoughtful in our approach which is based on collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our in office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.Our ValuesAt Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.Equal opportunityPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.