Field Service Technician

About Us:
Afinitas, headquartered in St. Louis, Missouri, is a global leader in equipment, forming systems, and essential accessory products that support transportation, water, and utility precast concrete infrastructure worldwide. We provide industry-leading production equipment; highly engineered formwork; and a broad portfolio of precast concrete, electrical, and construction accessories, along with structural products and systems designed for bridge, highway, and heavy construction applications. Afinitas is part of BW Forsyth Partners, LLC, the investment group of global manufacturing and engineering consulting firm Barry-Wehmiller, a $3 billion organization with nearly 12,000 team members, united by a common belief: to use the power of business to build a better world.

Job Description:

Job Title: Field Service Representative

Department: Sales & Marketing

Reporting Manager: Director of Sales & Marketing

RJ Watson | An Afinitas Company

Join our dynamic team at R.J. Watson, Inc., a premier manufacturer of bridge components, and contribute to important infrastructure projects nationwide. We are looking for a dedicated Field Service Representative passionate about providing exceptional support to our clients and ensuring the integrity of our nation's bridges. We offer numerous advancement opportunities across departments like engineering, manufacturing, and sales, supporting your career growth and diversification. Become part of R.J. Watson, Inc., where your skills and dedication will play a key role in our success and in maintaining the strength and safety of our nation's infrastructure.

Essential Functions/Responsibilities of the Position:

• Master installation and maintenance of R.J. Watson products.
• Rapidly adapt to evolving priorities and environments.
• Develop strong relationships with customers.
• Uphold the company's professional image during client interactions.
• Coordinate effectively with various stakeholders to arrange field service appointments.
• Manage travel logistics, including flights, car rentals, and accommodations.
• Travel frequently, up to 60% of the time, often on short notice.
• Work unconventional hours, as contractors often operate overnight.
• Adjust plans in response to weather conditions, maintaining clear communication with clients.
• Complete detailed field reports with photographs within 1-3 days post-service.

Other duties:

• Support the sales team with product development, administrative tasks, and other duties when not traveling.

Position Qualifications:

• EDUCATION: High school diploma or equivalent required. Two-year technical degree preferred.

• EXPERIENCE (Years): Entry Level
• SKILLS:
  • Time management.
  • Basic Microsoft Office.
  • Leadership and directive abilities.
  • Problem-solving and critical thinking.
  • Basic hand tools proficiency.
  • Ability to lift up to 50lbs.

Compensation range:
The approximate pay range for this position is $60,000-$70,000 annually. Please note that the pay range is a good faith estimate at the time of posting and may vary based on factors such as experience, skills, and geographic location.

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At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work-therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.


Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.

Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.

Company:
Afinitas